Showroom Advisor

B&Q Limited; Stirling; Presencial; GBP 26 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus up to £250 per quarter

£3,000 top performer award

Pension scheme

ShareSave

6.6 weeks holiday

Discounts

Resumo da oferta

B&Q Stirling is seeking a Showroom Advisor to help customers realise kitchen and bathroom ideas. You will focus on customer needs, asking questions, and guiding choices from design through delivery in a showroom setting.

You’ll use technology to create inspirational designs, coordinate multiple projects, and support customers face-to-face and virtually. The role includes weekend/evening shifts and targets to achieve strong results.

Qualificações

• Excellent communication and relationship-building skills.
• Strong customer-focused approach.
• Able to convert designs into sales.
• Willing to work weekends and evenings.
• Comfort with using technology to create designs.

Responsabilidades

• Ask questions and explore options to recommend finance, products, and installations.
• Create inspirational designs using software to help customers visualize projects.
• Coordinate multiple projects and support customers in person and virtually.
• Deliver high-quality service on every project.

Conhecimentos

Communication skills

Customer service

Sales / upselling

Teamwork

Problem-solving

Ferramentas

Design software

CRM software

Descrição da oferta de emprego

Overview

Showroom Advisor

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues

B&Q Stirling

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

What's the job?

Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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