Shops Relief Assistant Manager (Permanent)

St John's Hospice; Morecambe; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dedicated retail team as a Relief Assistant Manager at St John's Hospice. This permanent role offers the chance to make a difference in your community while utilizing your customer service skills across multiple locations. Enjoy a comprehensive benefits package including annual leave, pension, and employee assistance programs.

Benefits

27 days annual leave plus bank holidays

8% employer-funded pension

Employee Assistance Programme

Qualifications

• Experience in retail management or customer service.
• Ability to support multiple locations and build relationships.

Responsibilities

• Support shops during busy periods or in the absence of the Shop Manager.
• Claim out-of-pocket expenses for mileage and parking.

Skills

Customer Service

Proactive Attitude

Job description

This role matters: We are seeking a permanent Relief Assistant Manager to join our dedicated retail team. This role allows you to utilize your customer service skills and proactive attitude to support our network of shops during busy periods or in the absence of the Shop Manager.

Our Shops generate vital income to support the work of St John’s Hospice and serve our community. We own ten shops across Lancaster, Morecambe, Garstang, and Kendal, selling furniture, clothes, books, and more.

As a relief manager, you will support various locations on a rota basis, offering variety and relationship-building opportunities. Out-of-pocket expenses (mileage and parking) are claimable according to policy.

Why work for St John’s Hospice Shops?

This role enables you to make a tangible difference in the lives of local people through your retail expertise and commitment to high standards.

We offer a comprehensive benefits package, including:

• 27 days annual leave plus bank holidays (7 weeks pro-rata)
• 8% employer-funded pension
• Employee Assistance Programme, including cashback on dental, optical, and therapy treatments

For informal discussions, contact our Retail Office at 01524 956552 or via email at [e-mail]. Feel free to visit any of our shops to meet the team.

This position is subject to an enhanced DBS check, costing £54.30, deducted from the first salary.

Coverage includes Lancaster, Morecambe, Garstang, and Kendal.

Hours: 21 hours/week, working 3 days over a 7-day rota.

Role Type: Permanent

Closing Date: Monday 26th May 2025

We Offer

For more benefits, please click here.

Application Process

Please complete the application form below for the Relief Assistant Manager position at St John’s Hospice, Lancaster.