Shopping Centre Operations Manager

Andersen James Group; Mansfield; On-site; GBP 35,000 - 50,000; Full time

Job summary

Andersen James Group is seeking an Operations Manager for a key role in one of the UK's flagship shopping centres. The ideal candidate will manage daily operations, ensuring high safety and service standards, and lead maintenance and supplier performance. This role provides opportunities for professional growth within a high-performing management team.

Qualifications

• Experienced operator in facilities or operations management.
• Strong background in managing contractors and compliance.
• Hands-on leader with excellent organisational skills.

Responsibilities

• Oversee day-to-day operations at the shopping centre.
• Lead maintenance, health and safety, and supplier performance.
• Build strong tenant relationships to support centre operations.

Skills

Leadership

Operations Management

Safety Compliance

Budgeting

Communication

Education

IOSH or NEBOSH certification

Job description

This range is provided by Andersen James Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Andersen James Group

Shopping Centre & Mixed-Use destination recruitment expert, bringing ease and integrity to hiring and finding your next role.

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

Interested or know someone who might be? Get in touch at [e-mail] or apply directly to this listing.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Retail and Facilities Services

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