Shopping Centre Operations Manager

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK shopping centre is seeking an Operations Manager to oversee its daily operations. The role demands an experienced professional to manage operational activities, build relationships with tenants, and ensure safety and compliance standards are met. Candidates with a background in facilities management or retail, and qualifications like IOSH or NEBOSH, will find this opportunity rewarding.

Qualifications

• Experience in facilities or operations management in retail or commercial settings.
• Proficient in managing contractors, budgets, invoicing, and supplier contracts.
• Proactive and safety-first mindset.

Responsibilities

• Oversee day-to-day operations at a major shopping centre.
• Lead service delivery, maintenance, health & safety, and supplier performance.
• Build tenant relationships and ensure compliance.

Skills

Leadership

Organisational skills

Communication

Attention to detail

Education

IOSH or NEBOSH certification

Job description

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Client:

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.