Shopfloor Associate: Customer Service & Merchandising

Grafton Group; Coventry; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is seeking team players to deliver outstanding customer service in a busy branch. You’ll operate sawmill equipment, paint mixers and forklifts while handling building materials and maintaining attractive stock displays. The role supports a 37.5-hour week in a fast-paced retail environment with a focus on service and safety.

The position offers benefits through the Selco/Grafton Group network and opportunities for development within the branch network across the UK.

Qualifications

• Customer service experience in retail or trades is preferred.
• Able to handle manual tasks and lift materials safely.
• Willing to operate specialist equipment (sawmill, mixers, forklifts) as part of daily duties.

Responsibilities

• Provide excellent customer service wherever interacting with customers.
• Operate specialist equipment such as sawmill, paint mixers and forklifts.
• Handle building materials with safe manual handling; adjustments available if needed.
• Merchandise stock displays and replenish shelves across the branch.
• The contracted hours for this role are 37.5 per week.

Skills

Customer service

Teamwork

Manual handling

Equipment operation

Merchandising

Tools

Sawmill

Paint mixers

Forklifts

Job description

Selco Builders Warehouse is seeking team players to deliver outstanding customer service in a busy branch. You’ll operate sawmill equipment, paint mixers and forklifts while handling building materials and maintaining attractive stock displays. The role supports a 37.5-hour week in a fast-paced retail environment with a focus on service and safety.

The position offers benefits through the Selco/Grafton Group network and opportunities for development within the branch network across the UK.