Shopfloor Assistant — Customer Service & Merchandising

Grafton Group; Coventry; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is looking for a team-oriented associate to deliver excellent customer service and work across the branch with various duties. You will operate equipment such as sawmills, paint mixers and forklifts, and support merchandising and stock replenishment while adapting to manual handling as needed.

The role involves collaborating with colleagues to ensure a smooth customer experience and adherence to safety and company policies in a busy branch environment.

Qualifications

• Excellent customer service and teamwork skills.
• Able to handle merchandise and assist customers.
• Willing to use specialist equipment as part of the role.

Responsibilities

• Provide excellent customer service across interactions with customers.
• Operate specialist equipment such as sawmill, paint mixers, and forklifts.
• Merchandise stock displays and replenish shelves across branches.
• Handle manual tasks where required, with reasonable adjustments available.

Skills

Customer service

Team player

Tools

Saw mill

Paint mixers

Forklifts

Job description

Selco Builders Warehouse is looking for a team-oriented associate to deliver excellent customer service and work across the branch with various duties. You will operate equipment such as sawmills, paint mixers and forklifts, and support merchandising and stock replenishment while adapting to manual handling as needed.

The role involves collaborating with colleagues to ensure a smooth customer experience and adherence to safety and company policies in a busy branch environment.