Shopfloor Assistant: Customer Service & Merchandising

Grafton Group; Thurrock; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is seeking team members to deliver outstanding customer service across our branches. You’ll operate specialist equipment like sawmills, paint mixers and forklifts, while helping customers with building materials, stocking displays, and ensuring shelves are replenished.

The role involves manual handling and a 37.5-hour week across seven days. Join a well‑established network and enjoy a comprehensive rewards package including discounts, pension, health and wellness

Qualifications

• Experience in customer service roles within retail or trade counter environments.
• Ability to handle manual handling tasks and safety considerations.

Responsibilities

• Providing excellent customer service in store interactions.
• Using specialist equipment such as the sawmill, paint mixers and forklifts.
• Handling manual tasks associated with selling building materials.
• Merchandising stock displays and replenishing shelves across the branch.
• Working 37.5 hours per week, across 7 days.

Skills

Customer service

Manual handling

Forklift operation

Sawmill

Paint mixers

Tools

Forklifts

Paint mixers

Sawmill

Job description

Selco Builders Warehouse is seeking team members to deliver outstanding customer service across our branches. You’ll operate specialist equipment like sawmills, paint mixers and forklifts, while helping customers with building materials, stocking displays, and ensuring shelves are replenished.

The role involves manual handling and a 37.5-hour week across seven days. Join a well‑established network and enjoy a comprehensive rewards package including discounts, pension, health and wellness