Shop Support Partner

John Lewis & Partners; Norwich; On-site; GBP 150,000 - 200,000; Full time

Job summary

A major retail employer in the UK seeks a Shop Support Partner in Norwich. This role involves providing administrative support, coordinating cash tasks, and assisting with recruitment. Strong communication skills and attention to detail are essential for success. Flexible working arrangements are available, and candidates with a desire to contribute to a positive work environment are encouraged to apply.

Qualifications

• Strong interpersonal skills to collaborate with peers and leadership.
• Experience in maintaining relationships with partners and third parties.
• Ability to handle cash administration and recruitment tasks.

Responsibilities

• Coordinate and complete cash administration tasks.
• Serve as a point of contact for visitors and schedule branch cover.
• Assist with recruitment tasks including processing job offers.

Skills

Good communication and interpersonal skills

Excellent planning skills with attention to detail

Good computer literacy with multiple software applications

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Shop Support Partner, you'll provide efficient administrative support to benefit shop operations and our customers. You'll collaborate with peers and leadership to support shop priorities, focus on productivity, work flexibly, and drive continuous improvement.

Key Responsibilities

• Coordinate and complete cash administration tasks.
• Maintain relationships with Partners, head offices, and third parties.
• Review IT incidents or requests and ensure appropriate actions are taken for smooth shop operation.
• Serve as a point of contact for visitors.
• Schedule branch cover and training for Partners.
• Assist with recruitment tasks, including assessment centres and processing job offers.

Essential skills/experience

• Good communication and interpersonal skills.
• Excellent planning skills with attention to detail.
• Good computer literacy with multiple software applications.

Desirable skills/experience

• Experience in retail administrative or cash office environments is welcomed but not essential. Training will be provided.

Full-time and part-time positions available, including some weekend work.

The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re Partners, driven to build a happier world. We innovate, adapt, and diversify, offering price, quality, and service excellence.

As Partners, we share ownership, contribute to success, and support each other through all times, embracing kindness and respect.

We foster an inclusive environment where everyone can thrive, grow individually and collectively.

As Partners, we make a difference. We own it.

Important points to note

• Some roles require pre-employment vetting, including DBS checks. You’ll be informed and encouraged to complete documents promptly.
• Apply early as vacancies may close quickly due to high interest.
• We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.