Shop Supervisor - Watford Area

Wenzel's the Bakers Ltd.; London; On-site; GBP 1,000; Full time

Job summary

Join a dynamic team at a beloved bakery chain where your passion for food and customer service can shine! As a Shop Supervisor, you will play a key role in delivering high-quality fresh food and an inviting customer experience. You'll work alongside a dedicated team, ensuring daily operations run smoothly while developing your leadership skills. With a commitment to quality and community, this role offers excellent training, career progression, and a supportive work environment. If you're looking for a fulfilling career in a thriving company that values its employees, this opportunity is perfect for you!

Benefits

Free meal provided every shift

50% off all other food

Company pension scheme

28 days holiday entitlement

Paid day off for your Birthday

Staff incentives and bonus schemes

Excellent training and apprenticeship opportunities

Free employee benefit scheme

Wellbeing Centre access

24/7 employee assistance helpline

Qualifications

• Experience in a retail or customer service environment at supervisory level is required.
• Food production experience would be advantageous but not essential.

Responsibilities

• Assist the Shop Manager with daily operations and supervise the team.
• Ensure the highest level of hygiene, cleanliness, and food safety standards.
• Drive sales and minimize wastage while maintaining shop displays.

Skills

Customer Service

Food Preparation

Cash Handling

Team Leadership

Retail Management

Education

Experience in Retail or Customer Service

Food Production Experience

Job description

Wenzel’s the Bakers Shop Supervisor role: Watford FC, Vicarage Road Stadium, Watford, WD18 0ER, 249 St Albans Rd, Watford WD24 5BQ

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to join the team as one of our Shop Supervisors.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel, and lots more.
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.25 and a working week of 39 hours over 5 days, Monday to Sunday. Although our shops open early, and we have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Job Role:

As one of our Supervisors, you will work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, whilst providing excellent customer service and selling high-quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.

A supervisor will assist the Shop Manager with the day-to-day running of the store and supervise the team, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit, whilst also developing and leading the shop team to build a loyal customer base.

KEY RESPONSIBILITIES

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assist with the management of branch stock and produce.
• Maintain shop displays.
• Have excellent knowledge and understanding of products.
• Prepare food in line with specifications.
• Food and produce quality control.
• Maintain the highest level of hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Cash handling and till operation.
• Open or close the shop when required.
• Run shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

Next Steps:

If you feel you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal. From there, please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT