Shop Supervisor Retail Sales · Wenzel's Waterlooville

Wenzels; Watford; On-site; Full time

Job summary

Join a leading bakery as a Shop Supervisor in Watford. You will manage a team, ensure high standards of food safety, and drive sales while providing excellent customer service. Enjoy benefits like free meals, holiday entitlement, and career development opportunities.

Benefits

Free meal provided every shift

50% off all other food

Enrolment in the company pension scheme

Holiday entitlement of 28 days

Paid day off for your birthday

Staff incentives and bonus schemes

Excellent training and apprenticeship opportunities

Free employee benefit scheme

Wellbeing Centre and 24/7 support

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Assist the Shop Manager with daily operations and supervise the team.
• Drive sales, control costs, and build customer loyalty.
• Ensure food and produce quality control and maintain hygiene standards.

Skills

Customer Service

Teamwork

Food Safety

Education

Supervisory Experience

Job description

Wenzel’s the Bakers Shop Supervisor role:

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favorite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices with outstanding customer service. We currently have over 100 shops and are expanding our brand by opening more retail locations. We are seeking passionate individuals with a love for food and customer service to join our team. There is an exciting opportunity to join us as a Shop Supervisor.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment in the company pension scheme.
• Holiday entitlement of 28 days, including bank holidays.
• A paid day off for your birthday.
• Staff incentives, including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and career development programs.
• Free employee benefit scheme offering discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more.
• A Wellbeing Centre and a 24/7 employee assistance helpline providing free confidential support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71. The working week is 39 hours over 5 days, Monday to Sunday. We are open to discussing flexible working hours to accommodate your needs.

Job Role:

As a Supervisor, you will work alongside a dedicated team preparing fresh ingredients and producing sandwiches, baguettes, and other food items in line with our standards, while providing excellent customer service. You will be trained to Wenzel’s standards and have opportunities for progression.

You will assist the Shop Manager with daily operations, supervise the team, drive sales, control costs, and build customer loyalty.

KEY RESPONSIBILITIES

• Greet customers and create an inviting atmosphere.
• Receive and check daily deliveries.
• Assist with stock management and produce handling.
• Maintain shop displays and product knowledge.
• Prepare food according to specifications.
• Ensure food and produce quality control.
• Maintain high hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Handle cash and operate tills.
• Open or close the shop when required.
• Manage shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential, as full training will be provided.

Next Steps:

If you believe you are a good fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions.

Wenzel’s is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT