Shop Supervisor - Full Time Retail Sales · Wenzel's St. Albans Road Watford

Wenzels; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Shop Supervisor, where your passion for food and customer service will shine. In this role, you'll lead a dedicated team, ensuring high-quality food production and exceptional customer experiences. With comprehensive training and opportunities for career advancement, you'll thrive in a dynamic environment that values your contributions. Enjoy perks like free meals, a generous holiday entitlement, and a supportive workplace culture. If you're ready to make a difference in a beloved local bakery, this is the opportunity for you!

Benefits

Free meal provided every shift

50% off all other food

Enrolment in the company pension scheme

Holiday entitlement of 28 days

Paid day off for your birthday

Staff incentives and bonus schemes

Comprehensive training programs

Free employee benefit scheme

Wellbeing Centre

24/7 employee assistance helpline

Qualifications

• Supervisory experience in retail or customer service is essential.
• Experience in food production is advantageous but not required.

Responsibilities

• Greet customers and create an inviting atmosphere.
• Assist with stock and produce management.
• Drive sales and minimize wastage.

Skills

Customer Service

Team Leadership

Food Safety Standards

Stock Management

Education

Previous Supervisory Experience

Food Production Experience

Job description

Wenzel’s the Bakers Shop Supervisor role:

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and providing outstanding customer service. We currently have over 100 shops and are expanding our brand by opening more retail outlets. We are seeking passionate individuals with a love for food and customer service to join our team. There is an exciting opportunity to become one of our Shop Supervisors.

What we offer:

• Free meal provided every shift and 50% off all other food
• Enrolment in the company pension scheme
• Holiday entitlement of 28 days including bank holidays
• A paid day off for your birthday in addition to your holiday entitlement
• Staff incentives, including competitions and bonus schemes
• Comprehensive training, including apprenticeship opportunities and career development programs
• Free employee benefit scheme offering discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more
• A Wellbeing Centre to promote a healthier lifestyle, plus a 24/7 employee assistance helpline offering confidential support

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71 per hour, with a 39-hour workweek spread over 5 days, Monday to Sunday. We are open to discussing flexible working hours to suit your needs.

Job Role:

As a Supervisor, you will work alongside our dedicated team preparing fresh ingredients and producing sandwiches, baguettes, and other food items according to our standards, while delivering excellent customer service and selling high-quality fresh food. You will be trained to Wenzel’s standards with potential for advancement.

You will assist the Shop Manager with daily operations, supervise the team, drive sales, control costs, and ensure profitability. You will also develop and lead the team to foster customer loyalty.

KEY RESPONSIBILITIES

• Greet customers and create an inviting atmosphere
• Receive and check daily deliveries
• Assist with stock and produce management
• Maintain shop displays
• Have excellent product knowledge
• Prepare food according to specifications
• Ensure food and produce quality control
• Maintain high hygiene, cleanliness, and food safety standards
• Work efficiently within a team
• Handle cash and operate tills
• Open or close the shop as required
• Manage shifts at various times during the week
• Drive sales and minimize wastage

Previous supervisory experience in retail or customer service is required. Experience in food production is advantageous but not essential, as full training will be provided.

Next Steps:

If you believe you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions provided.

Wenzel’s the Bakers is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT