Shop Supervisor-Full time

Wenzels the Bakers; City Of London; On-site; Full time

Job summary

A well-known bakery in London is seeking a Supervisor to manage daily operations and lead a team. Responsibilities include customer service, stock management, and food safety compliance. Previous supervisory experience in retail is required, with food production experience being a plus. This role offers a competitive salary of £12.71 and 39 hours a week over 5 days, with flexible hours discussed as needed.

Benefits

Free meal provided every shift

50% off all other food

Enrollment in company pension scheme

Holiday entitlement of 28 days including bank holidays

Day off for your Birthday

Staff incentives including competitions and bonus schemes

Excellent training and career development programs

Discounts at almost 1000 retailers

Employee Wellbeing Centre and assistance helpline

Qualifications

• Previous experience in a retail or customer service environment at a supervisory level.
• Experience working in food production would be advantageous but not essential.

Responsibilities

• Assist the Shop Manager with day-to-day running of the store.
• Supervise the team to ensure growth through increasing sales.
• Maintain hygiene, cleanliness, and food safety standards.

Job description

As one of our Supervisors, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, whilst providing excellent customer service and selling high-quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression.

A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.

Key Responsibilities:

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assist with the management of branch stock and produce.
• Maintain shop displays.
• Have excellent knowledge and understanding of products.
• Prepare food in line with the specification.
• Conduct food and produce quality control.
• Maintain the highest level of hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Handle cash and operate the till.
• Open or close the shop when required.
• Run shifts at various times during the week.

Requirements:

Previous experience in a retail or customer service environment at a supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

About Us:

Wenzel's was established in 1975 and has since become a favorite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and, of course, delivering them with outstanding customer service.

Benefits:

• Free meal provided every shift and 50% off all other food.
• Enrollment to company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programs.
• Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and lots more.
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71 and a working week of 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.