Shop Supervisor - Bygrave

TN United Kingdom; St Albans; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player in the food sector is seeking a passionate Shop Supervisor to join their expanding team. This exciting role involves preparing fresh ingredients, producing high-quality food items, and delivering exceptional customer service. With a commitment to quality and customer satisfaction, this company offers comprehensive training and career development opportunities. Enjoy perks such as free meals, generous holiday entitlement, and a supportive work environment. If you have a love for food and a knack for leadership, this is the perfect opportunity for you.

Benefits

Free meal provided every shift

50% off all other food

Enrolment in the company pension scheme

Holiday entitlement of 28 days

Paid day off for your birthday

Staff incentives and bonus schemes

Comprehensive training and apprenticeship opportunities

Discounts at nearly 1000 retailers

Wellbeing Centre with 24/7 support

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Greet customers and create an inviting atmosphere.
• Assist the Shop Manager in daily operations and team supervision.
• Drive sales and control costs while maintaining hygiene standards.

Skills

Customer Service

Food Preparation

Team Management

Stock Management

Cash Handling

Education

Supervisory Experience in Retail

Job description

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Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas.

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Wenzel’s the Bakers Shop Supervisor role:

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and providing outstanding customer service. We currently have over 100 shops and are expanding our retail presence. We are looking for passionate individuals with a love for food and customer service to join our team. There is an exciting opportunity to join us as a Shop Supervisor.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment in the company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• A paid day off for your birthday.
• Staff incentives, including competitions and bonus schemes.
• Comprehensive training, including apprenticeship opportunities and career development programs.
• Discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more through our employee benefit scheme.
• A Wellbeing Centre offering support and a 24/7 confidential helpline for employee assistance.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.25 per hour, with a 39-hour workweek over 5 days, Monday to Sunday. We are open to discussing flexible working hours to suit your needs.

Job Role:

As a Supervisor, you will work alongside our team to prepare fresh ingredients and produce sandwiches, baguettes, and other food items, while providing excellent customer service and selling high-quality food. You will be trained to Wenzel’s standards and have opportunities for progression.

You will assist the Shop Manager in daily operations, supervise the team, drive sales, control costs, and develop the shop team to build a loyal customer base.

KEY RESPONSIBILITIES

• Greet customers and create an inviting atmosphere.
• Receive and check daily deliveries.
• Manage stock and produce.
• Maintain excellent product knowledge.
• Prepare food according to specifications.
• Ensure food and produce quality control.
• Maintain hygiene, cleanliness, and food safety standards.
• Work efficiently within a team.
• Handle cash and operate tills.
• Open and close the shop as required.
• Manage shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential; training will be provided.

Next Steps:

If you believe you are a good fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions provided.

Wenzel’s the Bakers is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion, marital status, or pregnancy and maternity.