Shop Supervisor - Bushey - Wenzel's The Bakers

Wenzel's the Bakers Ltd.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a well-established bakery chain as a Shop Supervisor, where your passion for food and customer service will shine. This role involves leading a dedicated team to deliver exceptional service while preparing high-quality food products. You will be responsible for managing daily operations, ensuring hygiene standards, and driving sales. With a commitment to employee development, this company offers excellent training and career progression opportunities. Enjoy perks like free meals, a generous holiday entitlement, and a supportive work environment. If you're ready for a rewarding challenge in a friendly atmosphere, this position is perfect for you.

Benefits

Free meal every shift

50% off all other food

Company pension scheme

28 days holiday including bank holidays

Paid day off for your Birthday

Staff incentives and bonus schemes

Excellent training and career progression

Employee benefit scheme

Wellbeing Centre access

24/7 employee assistance helpline

Qualifications

• Previous supervisory experience in retail or customer service is essential.
• Experience in food production is a plus, but training will be provided.

Responsibilities

• Assist the Shop Manager in daily operations and team supervision.
• Ensure high standards of hygiene and food safety.
• Drive sales and manage branch stock effectively.

Skills

Customer Service

Food Preparation

Cash Handling

Team Leadership

Stock Management

Education

Retail Management Experience

Food Production Experience

Job description

Wenzel’s the Bakers Shop Supervisor role: 76 High Rd, Bushey WD23 1GE

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to join us as one of our Shop Supervisors.

What we offer:

1. Free meal provided every shift and 50% off all other food.
2. Enrolment to company pension scheme.
3. Holiday entitlement of 28 days including bank holidays.
4. Day off for your Birthday - paid day off in addition to your holiday entitlement.
5. Staff incentives including competitions and bonus schemes.
6. Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
7. Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel, and lots more.
8. A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.25 and a working week of 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Job Role:

As one of our Supervisors, you will work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, whilst providing excellent customer service and selling high-quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.

A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit, whilst also developing and leading the shop team to build a loyal customer base.

KEY RESPONSIBILITIES

1. Greet customers and create an inviting experience.
2. Receive and check daily deliveries.
3. Assist with the management of branch stock and produce.
4. Maintain shop displays.
5. Have excellent knowledge and understanding of products.
6. Preparation of food in line with the specification.
7. Food and produce quality control.
8. Maintain the highest level of hygiene, cleanliness, and food safety standards.
9. Work efficiently within a team.
10. Cash handling and till operation.
11. Open or close the shop when required.
12. Run shifts at various times during the week.
13. Drive sales and minimise wastage.

Minimum Requirements:

1. Previous experience in a retail or customer service environment at supervisory level is required.
2. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

Next Steps: If you feel you are the right fit for Wenzel’s, please click "apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT