Shop Supervisor-30 hours, fully flexible Retail Sales · Wenzel's St Albans

Wenzels; Watford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Shop Supervisor, where your passion for food and customer service can shine. In this role, you'll lead a dedicated team, ensuring high standards of food quality and customer satisfaction. With a competitive hourly rate and a range of benefits including free meals and a generous holiday entitlement, this position offers a fantastic opportunity for career growth. You'll be instrumental in daily operations, driving sales, and fostering a loyal customer base. If you're ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

Free meal every shift

50% off all other food

Enrolment in pension scheme

28 days holiday including bank holidays

Paid day off for birthday

Staff incentives and bonus schemes

Excellent training opportunities

Free employee benefit scheme

Wellbeing Centre

24/7 employee assistance helpline

Qualifications

• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential.

Responsibilities

• Greet customers and create an inviting experience.
• Assist with stock management and produce.
• Maintain high standards of hygiene, cleanliness, and food safety.

Skills

Customer Service

Team Supervision

Food Safety

Stock Management

Cash Handling

Education

Retail Experience

Food Production Knowledge

Job description

Wenzel’s the Bakers Shop Supervisor role:

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail outlets. We are seeking passionate individuals with a love for food and customer service to join our team as Shop Supervisors.

What we offer:

• Free meal provided every shift and 50% off all other food.
• Enrolment in the company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• A paid day off for your birthday in addition to your holiday entitlement.
• Staff incentives, including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and career development programmes.
• Free employee benefit scheme with discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more.
• A Wellbeing Centre and 24/7 employee assistance helpline offering free confidential advice and support.

Pay & Hours:

We offer our Shop Supervisors a rate of £12.71, with a 39-hour workweek over 5 days, Monday to Sunday. We are open to discussing flexible working hours to accommodate your needs.

Job Role:

As a Supervisor, you will work alongside our team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our standards, while delivering excellent customer service. You will be trained to Wenzel’s standards and have opportunities for advancement.

You will assist the Shop Manager in daily operations, supervise the team, increase sales, control costs, and develop the shop team to build a loyal customer base.

KEY RESPONSIBILITIES

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assist with stock management and produce.
• Maintain shop displays.
• Have excellent product knowledge.
• Prepare food according to specifications.
• Ensure food and produce quality control.
• Maintain high standards of hygiene, cleanliness, and food safety.
• Work efficiently within a team.
• Handle cash and operate tills.
• Open or close the shop when required.
• Run shifts at various times during the week.
• Drive sales and minimize wastage.
• Previous supervisory experience in retail or customer service is required.
• Experience in food production is advantageous but not essential; training will be provided.

Next Steps:

If you believe you are a good fit for Wenzel’s, please click "apply now" to be directed to our recruitment portal and follow the instructions.

Wenzel’s is an equal opportunities employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT