Shop Supervisor

Quality Matters Ltd; Bidston Hill; On-site; GBP 36,000 - 39,000; Full time

Job summary

A local retail store in Wallasey is seeking a Shop Supervisor to oversee daily operations, lead a dedicated team, manage stock, and maximize sales. The ideal candidate will have strong leadership and communication skills, along with retail management knowledge. Previous experience in a similar role is essential. This position offers competitive compensation, benefits, and growth opportunities.

Benefits

Company pension

Flexitime

Qualifications

• Minimum of 1 year experience in a similar role.

Responsibilities

• Recruit and train new staff and conduct induction.
• Lead the store when the Shop Manager is not available.
• Assist in maximizing sales and monitoring sales progress.
• Ensure effective stock management and stock control processes.
• Maintain housekeeping, merchandise presentation, and stock replenishment.
• Ensure store shelves are fully stacked and displays are attractive.
• Train customer service staff in cash register and money handling.

Skills

Sales management

Leadership

Supervising

Communication

Time management

Phone etiquette

Team management

Retail management

Education

GCSE Level 3 or equivalent

Job description

Job Title: Shop Supervisor

Company: Quality Matters Limited

Location: Wallasey CH44 6NH

Working Hours: 37.5 hours per week

Salary : £36000-£39000

Are you a motivated and experienced sales professional looking for a new challenge?

Quality Matters Ltd is a small independent retailer in Wallasey.

Welcome to Quality Matters LTD, your ultimate destination for a seamless and delightful shopping experience. As a franchised off license store, we take pride in offering a curated selection of products that cater to your everyday needs and beyond.

We believe in making shopping journey not just convenient, but also exciting and inspiring. Our shelves are thoughtfully stocked with a diverse range of high-quality products, from fresh produce and pantry essentials to cutting-edge electronics and trendy lifestyle accessories.

Join us at Quality Matters Limited and discover a world of convenience, quality, and care.

We are looking to hire a shop supervisor in our busy off license located in Wallasey

Main Duties and Responsibilities:

• Recruit and Train new staff and conduct induction.

• Lead the store when the Shop Manager is not available.

• Assist in maximizing sales, achieving store sales goals and monitoring sales progress

• To ensure effective stock management and stock control processes are carried out.

• To maintain housekeeping, merchandise presentation, stock replenishment and ticketing standards to the highest level

• To be responsible for the smooth running of the front of the shop

• Ensures store shelves are fully stacked, including the rearranging of shelves, the setting up of displays and the cleaning of the store and products.

• Ensures Customer service staff are trained in using the cash register.

• Ensures money handling procedures are followed by all Customer service staff.

• Take Payments from the customers and pack goods.

• Set priorities and manage time effectively and efficiently.

• Planning and preparing work schedules and assigning staff to specific duties.

• Ensuring store displays are attractive and neat.

• Ensures that an accurate inventory record of finished goods is maintained.

Qualifications:

There is no formal qualifications are required. However, GCSE Level 3 or equivalent would be an advantage.

Skills:

• Sales management: Ability to drive sales and meet revenue goals

• Leadership: Strong leadership skills to motivate and guide a team

• Supervising: Experience in supervising employees and managing their performance

• Communication: Excellent verbal and written communication skills to effectively interact with customers and staff

• Time management: Ability to prioritize tasks and manage time effectively

• Phone etiquette: Professional phone manner when interacting with customers or clients

• Team management: Experience in building and leading a cohesive team

• Retail management: Knowledge of retail operations, including inventory management and customer service

If you are a motivated individual with a passion for sales, leadership, and customer service, we invite you to join our team as a Shop Supervisor. In this role, you will have the opportunity to oversee daily operations, lead a team of dedicated employees, and contribute to the success of our shop. We offer competitive compensation, benefits, and opportunities for career growth. Apply today to take the next step in your career!

Experience:

The candidate should have a minimum of 1 year experience working in a similar role.

Benefits:

• Company pension
• Flexitime