Shop Managers Assistant (16 hours) - Newquay

hireful; Newquay; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused charity shop in Newquay is seeking a Shop Manager’s Assistant to support store operations. The ideal candidate will possess strong customer service skills, be organized, and have experience in retail. This part-time role offers a salary starting at £12.23 per hour and includes extensive benefits such as enhanced sick pay and training opportunities.

Benefits

33 days holiday entitlement

Enhanced sick pay scheme

Personal pension scheme

Training and development opportunities

Supportive environment

Qualifications

• Experience in retail or customer service position.
• Excellent verbal and written communication skills.
• Ability to work both as part of a team and independently.

Responsibilities

• Serve customers and sort/display stock.
• Assist the manager with shop operations.
• Plan and delegate tasks to volunteers.

Skills

Customer service skills

Organizational skills

Communication skills

Job description

Shop Manager’s Assistant (16 hours) - Newquay

Location: Newquay CHSW Shop
Job Type: Part time, 16 hours per week
Contract Type: Permanent
Salary: From £12.23 per hour

Exciting New Store Opening in Newquay! Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

Join Our Team & Be Part of Something New!

We’re opening a brand-new store in Newquay and looking for a Shop Manager’s Assistant to help lead the way! If you have a passion for retail, great customer service skills, and a proactive attitude, we’d love to hear from you.

About Us

Children’s Hospice Southwest provides care and support for babies and children with life limiting conditions and their families. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where you will be working

This is a brand-new shop where you will have the opportunity to really make a difference within the local community.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success, and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment.

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team and alone using your own initiative.

What we offer

• Earning from £12.23 per hour, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• A supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

How to Apply

If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today. Please apply by clicking on the link before the closing date of Sunday 19th October 2025

Interview Date: TBC

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314