Shop Manager – Worcester

St. Richard’s Hospice; Worcester; On-site; GBP 20,000 - 22,000; Full time

Job summary

Join a leading charity as a Shop Manager in Worcester. You'll manage a busy shop, lead a team, and drive sales to support care for patients. This role offers a supportive environment to develop your retail and leadership skills while making a difference in the community.

Benefits

Generous annual leave

Benenden Healthcare

Flexible working opportunities

Family-friendly policies

Subsidised on-site café

Pension scheme

Free Will writing service

Qualifications

• Proven retail experience and team management.
• Working knowledge of retail processes and merchandising.

Responsibilities

• Manage a busy charity shop and achieve income targets.
• Oversee shop volunteers and Assistant Shop Manager.

Skills

Customer-focused

Team leadership

Retail processes

Merchandising

Job description

Hours: 30 hours per week, worked over four days to include some weekend working.

Salary: £25,583 – £26,676 per annum FTE. Pro-rata salary for 30 hours per week: £20,466 – £21,340 per annum.

We have an exciting opportunity for you to join the team as a Shop Manager at our Worcester Mealcheapen Street Shop. The post holder will play a key role in managing a thriving and busy charity shop.

You will have overall responsibility for achieving set income targets and maximising sales, contributing to the income generation for St Richard’s Hospice and raising funds to provide care to patients and loved ones across Worcestershire.

The role includes a range of retail operational duties and the management of our shop volunteers and an Assistant Shop Manager.

This post requires an Enhanced Disclosure and Barring Service check.

About you

You will have proven retail experience and some experience in leading or managing a team, with working knowledge of retail processes and merchandising. You will be customer-focused with the ability to work cohesively and motivate a team.

You will be business-minded and commercially aware, with a creative eye for window and shop displays. This is a standout opportunity to develop your retail skills, experience, and leadership abilities in a supportive environment.

Charity retail experience and working with volunteers is desirable but not essential.

What we offer

We offer a competitive salary and a wide range of benefits, including:

• A fantastic team where everyone is welcomed and empowered to give their best
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts, etc., or a Cash plan for healthcare costs such as optical or dental
• Opportunities for flexible working
• Family-friendly policies
• Fabulous subsidised on-site café
• Pension scheme and the opportunity to continue NHS pension for clinical staff
• Free Will writing service

Find out more

If you would like more information, please contact us.

We reserve the right to close this vacancy early if we receive sufficient applications, so please apply early if interested.