Shop Manager - Welwyn Garden City Retail Sales · Wenzel's Welwyn Garden City

Wenzels; Welwyn Garden City; On-site; GBP 30,000 - 34,000; Full time

Job summary

An established industry player in the bakery sector is seeking a passionate Shop Manager to lead their team. This role involves overseeing daily operations, driving sales, and ensuring exceptional customer service in a fast-paced environment. The ideal candidate will have a strong retail management background and a hands-on approach to leadership. With a commitment to quality and customer satisfaction, this opportunity offers a competitive salary and numerous employee benefits, including training and development programs. Join a vibrant team dedicated to delivering outstanding products and service to the community.

Benefits

Free meal every shift

50% off all other food

Company pension scheme

28 days holiday including bank holidays

Paid day off for your Birthday

Staff incentives and bonus scheme

Excellent training and career progression

Employee benefit scheme with discounts

Wellbeing Centre

24/7 employee assistance helpline

Qualifications

• Proven experience as a retail manager with strong leadership skills.
• Ability to drive sales and manage costs effectively.

Responsibilities

• Oversee daily operations and ensure smooth running of the shop.
• Lead, train, and develop the team to achieve high performance.

Skills

Retail Management

Team Leadership

Customer Service

Sales Maximization

Problem Solving

Education

Experience in Retail Management

Job description

Wenzel’s The Bakers Shop Manager role:

To find out about Wenzel's please follow the link. You can also find us on Instagram, Facebook and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and a shop manager bonus scheme.
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas, travel and lots more.
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.

PAY & HOURS

For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. A full time working week is 42 hours, between Monday and Sunday.

WHAT ARE WE LOOKING FOR?

• An experienced retail manager to oversee the daily operations of the shop.
• Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs.
• Someone who can lead, train and motivate a team with a hands-on approach.
• Someone who is confident and enthusiastic, with a great work ethic and a positive attitude.
• Someone who is excited to work in a fast-paced environment and work efficiently as part of a team.
• Someone who is adaptable and able to solve problems.

KEY RESPONSIBILITIES:

• Successfully managing and controlling the day to day running of your own shop.
• Managing the growth of the business through increasing sales, controlling costs and delivering profit.
• Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets.
• Leading, training and developing your team to high levels.
• Performance managing your team as required.
• Ensure the sandwich and food production standards are at the required high level.
• Ensure the shop is clean, organised and welcoming for customers.
• Maintaining the highest level of hygiene, cleanliness and food safety standards.
• Ensure the highest levels of customer service within the shop.
• The recruitment of new team members within your shop when required.
• Receiving and checking daily deliveries.
• The management of the shop's stock and produce.
• Maintaining the shop displays.
• Having excellent knowledge and understanding of the products.
• Cash handling, till operation and banking.
• Opening or closing the shop when required.

NEXT STEPS:

If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMGT