Shop Manager - Romsey

Naomi House & Jacksplace; Romsey; On-site; Full time

Job summary

Naomi House & Jacksplace is seeking a Shop Manager for their Romsey store. This full-time position involves overseeing shop operations, managing staff and volunteers, and ensuring a positive customer experience. Benefits include a competitive salary, holiday allowance, and the chance to work in a meaningful organization.

Benefits

24 days holiday

Group pension scheme

Life assurance

Qualifications

• Strong interpersonal skills essential.
• Compassionate nature required.

Responsibilities

• Provide direction, training, and coaching to staff and volunteers.
• Maintain financial controls and ensure compliance with Health & Safety legislation.
• Produce weekly work rota and manage stock.

Skills

Interpersonal skills

Compassionate nature

Job description

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Shop Manager - Romsey

Application Deadline: 20 June 2025

Department: Retail

Employment Type: Permanent - Full Time

Location: Romsey

Reporting To: Rob Gordon

Compensation: GBP 13.27 / hour

Description

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Manager for our Romsey store to help run our shop and raise our profile in the area.

Responsibilities include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking, and staff planning. Our shops aim to offer a pleasant customer experience with good bargains, and we expect our Shop Managers to reflect this in their approach.

Working alongside the Assistant Shop Manager and volunteers, it is essential to have strong interpersonal skills and a compassionate nature.

Key Responsibilities:

• Provide day-to-day direction, training, and coaching to the Assistant Shop Manager and volunteers, ensuring tasks are delegated appropriately.
• Produce a weekly work rota to ensure full staffing during opening hours, including holiday and sick cover.
• Source and price adequate donated stock suitable for the business.
• Maintain financial controls, including till reconciliation, daily banking, and weekly sales reporting to the Finance Manager.
• Ensure shop premises comply with Health & Safety legislation for staff and customers.

Additional Information:

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance, and the opportunity to work in a meaningful organization.

This full-time role involves working 35 hours per week over 5 days, with some Saturdays required.

Applicants must be eligible to work in the UK. The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Successful applicants will undergo an enhanced DBS check and provide references covering the last 5 years.

We foster a diverse and inclusive workplace, encouraging applications from all backgrounds and cultures.

For adjustments or inquiries before applying, contact Debbi Cook, People Advisor, at 01962 763707.

We reserve the right to close the vacancy early once sufficient applications are received. Please submit your application promptly to avoid disappointment.