Shop Manager - Romsey

Naomi House & Jacksplace; Romsey; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading charity organization is looking for a full-time Shop Manager in Romsey to oversee daily operations, enhance customer experience, and manage shop staff. This role includes training volunteers, compliance with regulations, and optimal stock management while fostering a supportive work environment.

Benefits

24 days holiday

Group pension scheme

Life assurance

Qualifications

• Strong interpersonal skills with a compassionate nature required.
• Experience in management or retail preferred.

Responsibilities

• Provide training and coaching to the Assistant Shop Manager and volunteers.
• Produce weekly work rota for the shop staff.
• Ensure compliance with Health & Safety legislation.

Skills

Interpersonal Skills

Compassionate Nature

Job description

Shop Manager - Romsey

Application Deadline: 20 June 2025

Department: Retail

Employment Type: Permanent - Full Time

Location: Romsey

Reporting To: Rob Gordon

Compensation: £13.27 / hour

Description

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Manager for our Romsey store to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Managers to reflect this in their approach to work.

Working alongside the Assistant Shop Manager and team of volunteers, it is essential that you have strong interpersonal skills and a compassionate nature.

Key Responsibilities:

• To provide day-to-day direction, training and coaching of the Assistant Shop Manager and volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities.
• To produce a weekly work rota ensuring that the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
• To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
• To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House
• To ensure that the shop premises comply with Health & Safety legislation for staff and customers.

More about this role:

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters!

We are looking for someone to work full time, 5 days per week (35 hours), you will be required to work some Saturday’s.

Salary: £13.27 per hour

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on 01962 763707.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.