Shop Manager - Penarth

Career Choices Dewis Gyrfa Ltd; Penarth; On-site; GBP 17,000 - 21,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd seeks a Shop Manager for the Penarth shop during the 2026 Christmas season. You will manage day-to-day operations, lead volunteers, and drive customer service and sales in a charity-focused retail environment.

The role requires strong organisational skills, experience in retail, and the ability to work independently while supporting a team of volunteers during a busy seasonal period.

Qualifications

• Experience in customer-facing retail environments.
• Strong organisational and time-management skills.
• Experience leading or supporting a team is preferred.
• Excellent communication and customer service skills.
• Good commercial awareness and sales focus.

Responsibilities

• Manage day-to-day shop operations during the Christmas season.
• Lead, motivate and support volunteers.
• Organise volunteer rotas and ensure shop cover.
• Deliver excellent customer service and maximise sales.
• Oversee cash handling, EPOS use and banking reconciliation.
• Promote the shop within the local community to increase footfall.

Skills

Customer service

Organisational skills

Team leadership

Communication

Commercial awareness

Tools

EPOS system

Cash handling

Job description

• October to December 2026 Hours: Full-time and part-time available Pay: £12.71 per hour Are you an experienced Shop Manager, Store Manager or Retail Supervisor looking for a rewarding temporary retail role this Christmas?

Our client is looking for an enthusiastic and organised Shop Manager to join their Penarth team for the 2026 Christmas season.

This is a hands‑on seasonal retail role where you will help manage the day‑to‑day running of the shop, lead and support volunteers, deliver excellent customer service and help maximise sales and income for charities and good causes.

About the Role As Shop Manager, you will play a key role in ensuring the successful operation of the Penarth shop throughout the Christmas trading period.

Your responsibilities will include: Managing the day‑to‑day running of the shop Leading, motivating and supporting a team of volunteers Organising volunteer rotas and ensuring appropriate shop cover Delivering excellent customer service and maintaining a welcoming shop environment Helping achieve sales targets and maximise income Supporting shop set‑up, deliveries, merchandising and stock management Operating EPOS and overseeing cash handling, reconciliation and banking Building positive relationships with volunteers, the venue and Regional Manager Promoting the shop within the local community to increase awareness and footfall Supporting local events, promotional activity and marketing opportunities Ensuring the shop remains well‑stocked, attractive and commercially focused About You We are looking for a Shop Manager, Store Manager, Retail Supervisor or experienced retail professional who enjoys working with people and can confidently take responsibility for a busy seasonal shop.

You will ideally have: Experience in a customer‑facing or retail environment Strong organisational and time‑management skills Experience leading, managing or supporting a team Excellent communication and customer service skills The confidence to work independently and use your own initiative Good commercial awareness and a focus on achieving sales The ability to build positive relationships within the local community A flexible and positive approach to the changing needs of a busy seasonal shop Previous retail management, charity retail or volunteer management experience would be an advantage, but the right attitude, enthusiasm and ability to work with people are equally important.

A Seasonal Role That Makes a Difference This is a fantastic opportunity to combine retail management and community engagement with the chance to support charities and good causes during the important Christmas trading period.

With full-time and part-time hours available, this temporary Shop Manager role could suit an experienced retail manager, supervisor or customer‑focused professional looking for seasonal employment in Penarth.

If you're organised, enthusiastic and enjoy leading people in a busy retail environment, we'd love to hear from you.