Shop Manager - Newquay Shop

hireful; Newquay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charity organization in Newquay is seeking a Shop Manager to lead a new store opening. Responsibilities include managing staff, maximizing sales, and ensuring excellent customer service. The ideal candidate will have retail management experience and strong communication skills. Benefits include generous leave and a supportive work environment.

Benefits

33 days holiday entitlement plus bank holidays

Enhanced sick pay scheme

Personal pension scheme with 7% employer contribution

Family-friendly policies

Training and development opportunities

Qualifications

• Organized and able to manage time effectively.
• Experience managing a team of paid staff and volunteers.
• Passion for retail and driving sales.

Responsibilities

• Support the manager with running the shop.
• Motivate a team of staff and volunteers.
• Maximize profits and generate stock.

Skills

Excellent verbal and written communication skills

Experience in retail at a managerial/supervisory level

Ability to motivate a team

Customer service skills

Organizational skills

Job description

Shop Manager - Newquay Shop

Location: Newquay CHSW Shop
Job Type: Full time, 40 hours per week - worked in rotation 5 days out of 7, to include Sundays and Bank Holidays.
Contract Type: Permanent
Salary: From £27,727 per annum

Exciting New Store Opening in Newquay!

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW

Join Our Team & Be Part of Something New!

We’re opening a brand-new store in Newquay and looking for a Shop Manager to help lead the way! If you have a passion for retail, great customer service skills, and a proactive attitude, we’d love to hear from you

About Us

Children’s Hospice Southwest provides care and support for children with life limiting conditions. Working as part of a small team, you will support the manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where you will be working

This is a brand-new shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager you will be involved in all aspects of running the shop.

The Role

In addition to excellent teamwork and a collaborative approach, you should have the passion, leadership skills and experience to motivate a team of staff and volunteers; and team members who are commercially aware, driven, well organised and hands on to maximise profits and generate stock, helping us raise valuable funds.

If you have experience of managing a team of paid staff and volunteers, enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – this may be the job for you!

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail at a managerial/supervisory level and delivering targets and objectives. You will have the ability to motivate a team and use your own initiative.

What we offer

We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• A supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

How to Apply

Please apply by clicking on the link before the closing date of 19/10/2025. If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today.

Anticipated Interview Date: TBC

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314