Shop Manager (Mildenhall)

St Nicholas Hospice Care; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospice care organization is seeking a dedicated Shop Manager for their Mildenhall location. This role involves maximizing sales, leading a diverse team, and maintaining high retail standards while providing a positive impact on the community. With a focus on customer service and operational excellence, the position offers a rewarding opportunity to support patients and families.

Benefits

Health Cash Plan & Wellbeing programme

25 days annual leave increasing to 29 with service

Enhanced Occupational sick pay scheme

Access to a group pension plan

Life assurance

Qualifications

• Experience in retail, hospitality, or service industry is required.
• Proven ability to lead and motivate teams.
• Ability to achieve sales targets consistently.

Responsibilities

• Accountable for store performance and maximizing sales.
• Lead an inclusive and diverse team.
• Manage donation volume and stock efficiently.

Skills

Commercial awareness

Team leadership

Customer service

Proactivity

Flexibility

Job description

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.

If you have used our Hospice's services, please consider taking some time to inform us of your experience.

Would you like to make an impact by leading one of our shop teams that are
community based, offer amazing choice and genuine sustainability?

If so, we are looking to recruit a Shop Manager for our shop in Mildenhall.

What does this role involve?

As a Shop Manager you will be accountable for your stores performance, maximising
sales through physical and digital channels, and achieving store targets by leading an
inclusive and diverse team that consistently demonstrate St Nicholas Hospice values.
Each day is different in this varied, fast paced and hands on role. Due to the volume
of donations, it can be physically demanding at times, yet most rewarding as you play
a part in helping patients and their families.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing
business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Our shops are fast-paced and trade 6/7 days a week which means we require flexibility from our shop teams to work weekends

As an employee of St Nicholas Hospice Care you would receive the following benefits:

• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan
• Life assurance

For further information please see the full job description:

If you wish to discuss the role further, please contact Philip Kojcinovic, Interim Head of Retail, [e-mail]

We look forward to hearing from you

If you wish to discuss the role further, please contact Philip Kojcinovic, Interim Head of Retail, [e-mail]

To apply, click here

• Apply