Shop Manager (Middleton)

Springhill Hospice; Middleton; On-site; GBP 24,000 - 26,000; Part time

Job summary

A local charity organization in Middleton is seeking a Shop Manager to oversee a friendly team of volunteers. You will be responsible for maintaining high shop standards, achieving targets, and providing excellent customer service. Ideal candidates will have experience in retail and a passion for the community. This part-time role offers competitive benefits and flexibility, making it an excellent opportunity for those looking to make a difference.

Benefits

Competitive salary

Pension scheme

25 days holiday plus bank holidays

Training and development

Family friendly policies

Subsidised meals

Free parking

Public transport access

Qualifications

• Experience in retail management or similar environment preferred.
• Ability to lead and motivate a team of volunteers.
• Strong interpersonal skills to build rapport with staff and customers.

Responsibilities

• Lead and manage a team of volunteers to ensure the shop meets targets.
• Coordinate daily operations within a 3-day schedule.
• Deliver excellent customer service.

Skills

Team leadership

Customer service

Communication

Job description

Overview

Are you passionate about retail and want to make a real difference in your local community? We have a great opportunity for you to join our small and friendly team as Shop Manager, working 3 days a week alongside our existing Middleton Shop Manager. By managing a team of volunteers, you will ensure your shop meets targets, maintains high standards and delivers excellent customer service. If you can quickly build rapport with an existing team and want a position where every day is different, we’d love to hear from you.

Responsibilities

• Lead and manage a team of volunteers to ensure the shop meets targets, maintains high standards and delivers excellent customer service.
• Coordinate staffing and daily operations in a 3-day-a-week schedule alongside the Middleton Shop Manager.

Benefits

• Competitive salary. We have adapted elements of the NHS\'s Agenda for Change across the whole Hospice organisation
• Springhill pension scheme, employee contribution 6% and 14% contribution from the Hospice. Options for existing NHS members to stay in the NHS pension scheme
• 25 days holiday plus 10 bank holidays (pro rota for part time)
• Sick pay scheme
• Subsidised meals at the Hospice
• Family friendly policies and flexible working opportunities
• Training and development
• Equal opportunities employer
• Free parking (main Hospice site and Springhill Hub)
• Easy access via public transport
• Access to Blue Light Card discounts and benefits

Additional information

For more information or an informal discussion please contact Alex Haddock, Head of Income Generation and Marketing on 01706 641790 or email [e-mail]
Closing date: Thursday 30th October 2025

Interview date: Friday 7th November 2025

Key information

Salary: £24,866 - £25,934 per annum pro rata (Band 3, pts 8 - 11)

Hours: 22.5 hours per week across 3 days (Monday, Tuesday and Wednesday)

Please submit your CV (setting out your career history, with key responsibilities and achievements) alongside a cover letter telling us why you feel you are suitable for this role, in particular, explaining how you fulfil the requirements set out in the Person Specification.

Please also complete our Equal Opportunities Form (see link below) and return with your CV and Cover Letter.

This allows us to see if there are any unfair barriers to becoming a Springhill Hospice employee and whether there are any changes that we could make to encourage a more diverse field of applicants to apply. You can select ‘prefer not to say’ to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel.

If you require any assistance regarding the application process, please telephone the HR Team, on 01706 649920 or email [e-mail]

We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. We therefore encourage applications from people of all backgrounds and abilities.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

We\'re happy to answer any questions you have