Shop Manager - Llandudno

Cancer Research Wales; Llandudno; On-site; GBP 24,000 - 30,000; Full time

Job summary

A charity organization in Wales seeks a Shop Manager to oversee store operations and deliver exceptional customer service. The role involves leading the team, interacting with customers, and promoting the charity's brand values. Candidates should have a clean driving licence and an approachable personality. Join an impactful team dedicated to cancer research funding.

Qualifications

• Must hold a clean driving licence.
• Able to travel by public transport if necessary.

Responsibilities

• Deliver best in town service through customer interaction.
• Lead the team by example to achieve high store standards.
• Act as the store's first point of contact.
• Maintain a working knowledge of Cancer Research Wales' aims and objectives.
• Promote the Cancer Research Wales brand.

Skills

Customer interaction

Team leadership

Excellent customer service

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

The role of Cancer Research Wales is to raise funds to support pioneering cancer research in Wales, which has the potential to benefit lives in the future.

The post holder must embrace the charity's aim to create 'supporters for life' and work to build long term professional relationships with our supporters, who make the work of our charity possible. The post holder will work proactively within Cancer Research Wales helping to ensure the smooth running of the store, whilst at times supporting the Charity's other departments.

Key Responsibilities:

• Deliver Best in Town service through customer interaction.
• Lead the team by example and achieve great store standard.
• Build a positive reputation for providing excellent customer service
• Act as the store's first point of contact, creating a positive, welcoming and professional impression and store environment.
• Maintain a working knowledge of Cancer Research Wales its aims and objectives, service and culture.
• Endeavour to strengthen and promote the Cancer Research Wales brand.

Desirable requirements

• Hold a clean Driving Licence
• Where necessary travel by public transport

ORGANISATIONAL ARRANGEMENTS

Reporting to: Area Manager

Line reports: Deputy Manager and Shop Volunteers

Appointment pack:

0525 - Shop Manager - Person Specification and Job Description_Best in Town - (37.5 hrs) - 2025 (2).docx

How to apply: Please visit our website at Cancer Research Wales for further details.

Please submit CV and covering letter that outlines how you meet the person specification, plus a brief outline of why you want the role and why you believe you are a strong candidate for this position.

There will be a two stage process and if we decide to proceed to the next stage, we will provide shortlisted candidates with the details of attending a trial session at one of our shops.