Shop Manager - Kings Lynn

Wood Green, The Animals Charity; King's Lynn; On-site; GBP 27,000; Full time

Job summary

A charitable organization for animal welfare is seeking a full-time Shop Manager for their King's Lynn Charity Shop. This role involves leading a team to maximise sales and ensure the smooth operation of the shop. Successful candidates will have strong customer service skills and experience in retail management. The position offers a competitive salary of £26,325 per year along with extensive benefits including annual leave, pension contributions, and discounts in-store.

Benefits

36 days annual leave

Up to 8% employer pension contributions

Support towards healthcare costs

Free access to Headspace

Life assurance (4x salary)

25% discount in our charity shop

Free Parking

Qualifications

• Experience in a retail environment with sales targets.
• Ability to lead and motivate a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily operations of the charity shop.
• Maximise sales and profitability of the shop.
• Recruit and train a team of volunteers.
• Ensure high standards of shop presentation.

Skills

Customer service

Team leadership

Sales analysis

Merchandising

Job description

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Would you like to support Woodgreen in achieving its goal of helping people and their pets?

Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service?

Joining Woodgreen as part of our dynamic Retail team you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time, as the seventh season of Channel 4's 'The Dog House' has just finished airing - did we mention we're proud to be the set for this award-winning show?

As Shop Manager at our Kings Lynn Charity Shop you will create an engaged and driven team as you continue to strive for excellence and maximise sales and net contribution in your shop. With a knowledge and understanding of how to reach and exceed your sales targets your commercial flair will enable you to analyse your sales data and KPI's in order to achieve your shops key targets to maximise revenue and income for our charity. This is a great opportunity to play a vital role in raising the funds to help us to continue to support pets and their people by building and working in an inclusive environment alongside a great team of volunteers.

Working with pre-loved donated goods you will be responsible for the day-to-day management of our shop with your primary responsibility being to ensure that it runs smoothly across all seven days of the week. You will lead your team to success and maximise shop profit and achieve agreed sales targets by;

• Ensuring maximum stock availability through the effective generation, sourcing and processing of high- quality stock.
• Maintaining continual high standards of shop presentation, shop and window merchandising, visual layout, back of house operations and customer service.
• Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
• Ensuring that all financial, cash handling, health and safety and security policies and procedures are adhered to.
• Managing and training your Assistant Shop Manager to be able to effectively deputise for you in your absence.
• Being a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.

If you have a personable, hands-on commitment to achieving the highest retail standards and are driven, focussed and confident working with people from different backgrounds we would love to hear from you!

This is a full time, permanent position with a salary of £26,325 per annum. A flexible approach to working will be required as the shop is open seven days per week.

This competitive salary will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop
• Free Parking

Due to the nature of this role there will be an element of manual handling and physical activity involved. You may also be required to work alone from time to time. For this reason we are unable to accept applications from anyone under the age of 18.

This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.