Shop Manager - Full Time 42 Hours

Wenzel'S The Bakers; Plymouth; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Free meal provided

50% off food

Company pension

28 days holiday

Birthday day off

Staff bonus scheme

Training & career progression

Employee discounts

Wellbeing centre & 24/7 helpline

Job summary

Wenzel’s The Bakers in Plymouth is seeking an experienced Shop Manager to oversee daily operations, drive sales and manage costs while leading a dedicated team. You will ensure excellent customer service, stock management and high hygiene standards in a busy retail environment.

The role offers a full-time schedule with a 42-hour week and flexible hours where possible. Competitive pay (£30,000–£34,000) depends on experience, with part-time pro-rata options.

Qualifications

• Proven experience as a retail shop manager or senior supervisor.
• Ability to lead and train a team in a fast-paced environment.
• Strong focus on sales, cost control and customer service.

Responsibilities

• Oversee daily shop operations and ensure smooth running.
• Drive sales, manage costs and deliver profit targets.
• Lead, train and motivate staff to perform at high levels.
• Ensure hygiene, stock management and high service standards.
• Recruitment and onboarding of new team members as required.
• Open/close the shop and manage till operations.

Skills

Retail management

Team leadership

Operations management

Sales optimisation

Cost control

Customer service

Tools

POS system

Cash handling

Job description

Wenzel’s The Bakers Shop Manager role:

To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and a shop manager bonus scheme
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

PAY & HOURS

For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. The salary for a part time Shop Manager will be pro-rata.

A Full time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00am - 3.00pm, to accommodate your needs where we can.

WHAT ARE WE LOOKING FOR?

• An experienced retail manager to oversee the daily operations of the shop
• Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs
• Someone who can lead, train and motivate a team with a hands‑on approach
• Someone who is confident and enthusiastic, with a great work ethic and a positive attitude
• Someone who is excited to work in a fast‑paced environment and work efficiently as part of a team
• Someone who is adaptable and able to solve problems

KEY RESPONSIBILITIES?

• Successfully managing and controlling the day to day running of your own shop.
• Managing the growth of the business through increasing sales, controlling costs and delivering profit
• Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets
• Leading, training and developing your team to a high levels
• Performance managing your team as required
• Ensure the sandwich and food production standards are at the required high level
• Ensure the shop is clean, organised and welcoming for customers
• Maintaining the highest level of hygiene, cleanliness and food safety standards
• Ensure the highest levels of customer service within the shop
• The recruitment of new team members within your shop when required
• Receiving and checking daily deliveries
• The management of the shop's stock and produce.
• Maintaining the shop displays.
• Having excellent knowledge and understanding of the products.
• Cash handling, till operation and banking.
• Opening or closing the shop when required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.