Shop Manager - Full Time 42 Hours

Wenzel's the Bakers Ltd.; Fareham; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Free meal

Staff discount

Pension scheme

28 days holiday

Birthday day off

Career progression

Wellbeing centre

Employee assistance 24/7

Job summary

Wenzel’s The Bakers is seeking an experienced Shop Manager to oversee daily operations and drive sales while managing costs in a busy retail environment. You will lead and train a hands-on team, ensuring top-notch customer service and strict hygiene standards.

The role offers a competitive salary and flexibility around working hours, including possibilities for part-time pro-rata arrangements. A strong focus on KPIs and staff development is essential for success in this fast-paced team.

Qualifications

• An experienced retail manager to oversee the daily operations of the shop.
• Drive and maximise sales while minimising costs.
• Lead, train and motivate a team with a hands-on approach.
• Be confident, enthusiastic, with a strong work ethic and positive attitude.
• Thrive in a fast-paced environment and work effectively as part of a team.
• Be adaptable and able to solve problems.

Responsibilities

• Manage the day-to-day running of your own shop.
• Grow the business through increasing sales, controlling costs and delivering profit.
• Work towards KPIs including wage %, average sale, stock, wastage and energy targets.
• Lead, train and develop your team to high levels.
• Performance manage your team as required.
• Ensure sandwich and food production standards are high.
• Keep the shop clean, organised and welcoming for customers.
• Maintain top hygiene, cleanliness and food safety standards.
• Deliver the highest levels of customer service in-store.
• Recruit new team members as required.
• Receive and check daily deliveries.
• Manage shop stock and produce.
• Maintain attractive shop displays.
• Have excellent knowledge of products.
• Handle cash, till operations and banking.
• Open or close the shop when required.

Skills

Retail management

Team leadership

Customer service

Problem solving

Job description

Wenzel’s The Bakers Shop Manager role:

To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter.

About Us

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and a shop manager bonus scheme
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

PAY & HOURS

For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. The salary for a part time Shop Manager will be pro-rata. A Full time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00am - 3.00pm, to accommodate your needs where we can.

WHAT ARE WE LOOKING FOR?

• An experienced retail manager to oversee the daily operations of the shop
• Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs
• Someone who can lead, train and motivate a team with a hands‑on approach
• Someone who is confident and enthusiastic, with a great work ethic and a positive attitude
• Someone who is excited to work in a fast‑paced environment and work efficiently as part of a team
• Someone who is adaptable and able to solve problems

KEY RESPONSIBILITIES

• Successfully managing and controlling the day to day running of your own shop.
• Managing the growth of the business through increasing sales, controlling costs and delivering profit
• Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets
• Leading, training and developing your team to a high levels
• Performance managing your team as required
• Ensure the sandwich and food production standards are at the required high level
• Ensure the shop is clean, organised and welcoming for customers
• Maintaining the highest level of hygiene, cleanliness and food safety standards
• Ensure the highest levels of customer service within the shop
• The recruitment of new team members within your shop when required
• Receiving and checking daily deliveries
• The management of the shop's stock and produce.
• Maintaining the shop displays.
• Having excellent knowledge and understanding of the products.
• Cash handling, till operation and banking.
• Opening or closing the shop when required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENMP