Shop Manager - Dunfermline

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; Full time

Job summary

An established family business is seeking a dynamic Branch Manager to lead their Dunfermline shop. This role offers a unique opportunity to manage daily operations while fostering a positive team environment. You'll be at the forefront of delivering excellent customer service and achieving sales targets, all while enjoying a supportive training program. With a competitive salary and a range of attractive perks, including a joining bonus and staff discounts, this position is perfect for someone who thrives in a bustling retail environment. If you have a passion for leadership and a love for customer interaction, this could be your next career move!

Benefits

Joining bonus of £300

Competitive Salary

Bonus scheme

Free products on shift

Gifts for special occasions

Staff referral scheme

20% off products

Free Counselling

Retail discounts

Career development opportunities

Qualifications

• Previous management experience preferred but not essential; training provided.
• Strong customer service and team leadership skills are crucial.

Responsibilities

• Manage shop operations and lead the team to achieve sales targets.
• Provide training, monitor performance, and handle cash and stock.

Skills

Team Leadership

Customer Service

Organizational Skills

Initiative

Delegation

Education

Management Experience

Job description

Shop Manager

We have an exciting opportunity for an individual to join our team as a Branch Manager on a 39-hour contract, 5 days over 7, in the Dunfermline area!

What You’ll Do

Your main role will be to manage the operations of your shop and everything that this entails:

1. Lead by example and encourage your team to achieve your sales targets whilst providing the customer with a great shopping experience every time.
2. Recognising potential in your team and discussing their progression with them and the area manager.
3. Providing training to your team on Stephens procedures and offering support.
4. Monitoring and maximising the performance of your team whilst completing staff reviews.
5. Our managers like to muck in; when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush.
6. Complete compliance tasks to ensure that the shop is running diligently.
7. Create rotas for your shop, handle cash daily, and order stock to ensure optimum availability.

What You’ll Need

Although previous management experience is preferred, as long as you have the right attitude and work ethic - full training will be provided!

Are you…

• A team player?
• Someone that loves the hustle and bustle of a busy shop?
• Someone who can use their initiative and overcome challenges?
• A people-person?
• Someone who can lead a team?
• Someone that can offer consistently great customer service?
• Someone who is organised and can prioritise workloads?
• Someone who is confident in delegating tasks and receiving feedback?
• Someone who is dependable?

What You’ll Receive

We love our people as much as we love our bridies (which is a lot!). So, to thank them for all of their hard work, we offer an attractive benefits package:

• Joining bonus of £300 ! (T&Cs apply)
• Competitive Salary: £13.86 - £15.06 per hour (Gross earnings of £28.1k - £30.5k)
• Bonus scheme with potential earnings of £1,800
• Lunch is on us! We offer free products to our teams on shift.
• Presents for our team at special moments (Christmas, Length of Service & Weddings).
• Know someone great? Our staff referral scheme offers the potential to earn £150 each!
• Popping in for a bite on your day off? You’ll get 20% off our products across all of our shops.
• Free Counselling for mental health, money, legal or work matters.
• Discounts at over 1,000 high street and online retailers.
• Career development opportunities.

About Us

Stephens Bakery is a 4^th generation family business that is 150 years in the baking. We are a company that has never shied away from innovation.

The Next Steps

Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview.