Shop Manager - Charity Retail

C2 Recruitment Ltd; Hounslow; On-site; GBP 27,000; Full time

Job summary

A leading charity retailer in Ealing is seeking a Store Manager to lead their team and maximise income generation in-store. The ideal candidate has previous managerial experience in retail or charity, outstanding communication skills, and a passion for the charity sector. This role offers a salary of £26,650 per annum with opportunities for team development and community engagement.

Qualifications

• Previous Store Manager/Assistant Manager experience within charity or retail.
• Ability to engage customers through outstanding communication.
• Experience of working to targets in a customer-focused environment.
• Proven track record of successful delivery in a high-growth operation.

Responsibilities

• Maximise income generation and meet store targets.
• Oversee the maintenance and health & safety of the shop.
• Lead and develop the store team.
• Recruit new team members and volunteers.

Skills

Communication skills

KPI awareness

Customer service skills

Team management

Flexibility

Job description

Store Manager - Charity Retail

Ealing, London

Fantastic Opportunity to join a growing charity retailer

Salary £26,650 per annum

Our client is a well-established, growing charity retailer.They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Ealing.Beautiful location, amazing store with huge potential to make it an even bigger success!

As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.

Responsibilities:

• You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
• Responsible for the smooth running of the store in accordance with company guidelines
• Deliver annual store financial and contribution targets.
• Deliver against store KPI's.
• Lead and develop your team.
• Recruitment and selection of new team members.
• Visual merchandising the store, maximising all opportunities.
• Driving new business into the store.
• Liaising with the local community.
• Recruiting volunteers for the store.

Experience required:

• Previous Store Manager/Assistant Manager experience within charity or retail.
• Have the ability to engage customers through outstanding communication, questioning and listening skills.
• KPI aware and driven.
• Experience of working to targets in a customer focused environment.
• Energy, drive and a positive can-do attitude.
• Flexible to cover store opening hours and weekends.
• Proven track record of successful delivery of a high growth, profitable operation.
• Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
• An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
• Flexible to work weekends.

If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

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