Shop Manager (Barton Road), Bury St Edmunds

St Nicholas Hospice Care; Bury St Edmunds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization is seeking a Shop Manager for its Bury St Edmunds location, focused on driving sales through effective team leadership and community engagement. The role requires a proactive approach in a vibrant retail environment, with flexible working hours to accommodate shop operations. Benefits include a health cash plan, generous leave, and a pension scheme.

Benefits

Health Cash Plan & Wellbeing programme

25 days annual leave increasing to 29 with service

Enhanced Occupational sick pay

Access to a group pension plan

Life assurance

Qualifications

• Experience in customer-facing roles in retail or similar industries.
• Proven ability to lead, motivate, and develop teams.
• Ability to thrive in a fast-paced environment and manage changing business needs.

Responsibilities

• Accountable for store performance and maximising sales.
• Leading an inclusive and diverse shop team.
• Maintaining highest retail standards and achieving sales targets.

Skills

Customer service

Team leadership

Commercial awareness

Sales target achievement

P&L understanding

Job description

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.

If you have used our Hospice's services, please consider taking some time to inform us of your experience.

Shop Manager (Barton Road), Bury St Edmunds

Would you like to make an impact by leading one of our shop teams that are
community based, offer amazing choice and genuine sustainability?

If so, we are recruiting a Shop Manager for our shop in Barton Road, Bury St Edmunds.

What does this role involve?

As a Shop Manager you will be accountable for your stores performance, maximising
sales through physical and digital channels, and achieving store targets by leading an
inclusive and diverse team that consistently demonstrate St Nicholas Hospice values.
Each day is different in this varied, fast paced and hands on role. Due to the volume
of donations, it can be physically demanding at times, yet most rewarding as you play
a part in helping patients and their families.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing
• business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Our shops are fast-paced and trade 6/7 days a week which means we require flexibility from our shop teams to work weekends

As an employee of St Nicholas Hospice Care you would receive the following benefits:

• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
• Life assurance

For further information please see the full job description:

We look forward to hearing from you

If you wish to discuss the role further, please contact Philip Kojcinovic, Interim Head of Retail, [e-mail]

Closing Date: 27 June 2025

• Apply here