Shop Manager

Salvation Army Trading Company Ltd (SATCoL); Worsbrough; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable retail organization in Worsbrough is seeking a Shop Manager to oversee daily operations, ensure customer service excellence, and manage donations. The role involves leading a team and engaging with the community while promoting sustainability and volunteer growth. No evening or Sunday work contributes to a healthy work-life balance.

Benefits

Virtual GP service

Comprehensive pension scheme

Holiday entitlement of 26 days plus bank holidays

Qualifications

• Proven leadership skills and the ability to motivate a team.
• Strong customer service orientation with a focus on excellence.
• Interest in community engagement and environmental sustainability.

Responsibilities

• Oversee daily operations of the shop.
• Manage donations and ensure shop presentation.
• Lead and support a team of staff and volunteers.
• Build partnerships with local businesses and community members.

Skills

Leadership skills

Customer service

Community engagement

Resilience

Enthusiastic attitude

Job description

Join Our Team at The Salvation Army

Are you passionate about making a difference and working for a company that genuinely cares about its colleagues, stakeholders, and the planet? Do you want to be part of a dynamic, innovative, and successful charity retail organization? If so, we have an exciting opportunity for you!

We offer fantastic benefits such as a virtual GP service, a comprehensive pension scheme, and a starting holiday entitlement of 26 days plus bank holidays. Plus, enjoy a role with no evening or Sunday work, allowing you to maintain a healthy work-life balance.

As a Shop Manager, you will oversee the daily operations of our shop, ensuring excellent customer service, managing donations, and leading a team of paid staff and volunteers. Your role involves manual handling and establishing community links with local businesses, Salvation Army Corps, and individuals.

Key responsibilities include:

• Leading and motivating your team
• Ensuring high standards of customer service
• Managing donations and shop presentation
• Recruiting and maintaining a volunteer bank
• Building community partnerships

We seek resilient, supportive, and enthusiastic individuals with a positive attitude, leadership skills, a passion for development, and an interest in sustainability and community engagement.

Join us and be part of a team that helps people in crisis, supports volunteers' growth, and contributes to environmental sustainability.

If you meet these qualities, we want to hear from you!

All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please note that this advert may close earlier than the stated closing date in certain circumstances.