Shop Manager

Disabled Workers Co-operative; Wimbledon; On-site; GBP 24,000; Full time

Job summary

A charity retail organization in Wimbledon seeks a Shop Manager to lead retail operations and a volunteer team. The ideal candidate will have retail experience and managerial capabilities, focusing on customer service and community engagement. This full-time role offers 35 hours per week with a salary of £23,581.58 annually, along with diverse benefits and a commitment to inclusion.

Benefits

35 days annual leave

Flexible working where possible

Company pension

Excellent training and career development

Wellbeing incentives like discounted gym membership

Qualifications

• Experience running a shop or willingness to step into management.
• Passionate about retail and fashion.
• Can demonstrate essential skills through application examples.

Responsibilities

• Run the shop autonomously with creativity.
• Recruit and train volunteers.
• Generate and process stock.

Skills

Commercial acumen

Customer-centered approach

Team player

Attention to detail

Proficiency in Microsoft Office

Job description

Overview

Shop Manager - Wimbledon

Permanent, 35 hours per week. Starting full-time salary £23,581.58 a year (£12.96 an hour). Wimbledon shop address: 84 The Broadway, London, SW19 1RH.

Make a real difference to the lives of disabled people. Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career? If you answered yes to these questions, this could be the opportunity for you.

The role

As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different. One day you might be generating and processing stock and designing an eye-catching window display; the next day you might be recruiting and training our volunteers. Every day will bring a different challenge that you’ll find rewarding. You will have relevant experience in retail, but a great attitude and willingness to learn are just as important.

For more information about the role’s responsibilities, and the skills and experience required, please visit our website.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will:

• Be commercial
• Have a can-do attitude and always put the customer’s needs first
• You’ll be a dedicated team player with a strong work ethic
• Have excellent accuracy and attention to detail
• Be proficient in the use of Microsoft Office

Please explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate team. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise funds to deliver an Equal Future for disabled people and their families.

Shop hours

Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, five days out of seven. Part-time hours will be on a seven-day rota.

Our values are: pioneering, courageous, connected, open, fair.

Application and inclusion

Job Requirements / Application Instructions: We are a disability equality charity. We encourage applications from disabled people and individuals with impairments, conditions, or access needs. Scope will interview all disabled candidates who meet the essential criteria, as part of our Disability Confident Leader commitment. If you are applying under the Offer an Interview Scheme, please indicate this in your application. Some applicants may need adjustments during the process; please email us. More about interview adjustments is on the Scope website.

Equality, Diversity and Inclusion: We value diversity and inclusion and encourage people from all backgrounds to apply. We are committed to an accessible and inclusive culture.

Benefits

Scope benefits include:

• 35 days annual leave
• Flexible working where possible
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women, and young colleagues
• Wellbeing incentives like discounted gym membership, cycle to work scheme, and more

One in four of us in the UK are disabled. We are a diverse, proud, and vibrant community working toward an equal future for disabled people. We campaign to transform attitudes to disability, tackle injustice, and inspire action. We are building a movement of disabled people, allies, organisations, and businesses. Together we will be unstoppable.

Application link and DBS

To apply please visit our website via the link: https://ce0258li.webitrent.com/ce0258li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d228669Bqu6&WVID=684025072G&LANG=USA

Please note that successful candidates will be subject to an enhanced DBS check. Application closing date: 21/10/2025.

Address: Recruitment, Scope, Wimbledon, London, SW19 1RH

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The Disabled Workers Co-operative Ltd. Reg No. 4418227