Shop Manager

British Red Cross; United Kingdom; On-site; GBP 20,000 - 28,000; Full time

Job summary

The British Red Cross is seeking a Shop Manager to lead a charity shop in Chester. This role offers the opportunity to lead a dedicated team while generating funds for crucial community services. The ideal candidate will possess strong retail and management skills, along with a commitment to the charity's cause.

Benefits

Days of annual leave

Pension scheme with up to 5% contribution

Flexible working arrangements

Learning and development opportunities

Discounts through Blue Light Discount Card

Wellbeing support

Collaborative team environment

Cycle to Work scheme

Interest-free season ticket loan

Qualifications

• Retail experience at supervisory level.
• Proven management skills and ability to inspire a team.
• Entrepreneurial mindset and initiative.

Responsibilities

• Leading a team for a brilliant shopping experience.
• Responsible for achieving financial targets.
• Inducting, training, and managing staff and volunteers.

Skills

Retail experience

Management skills

Customer service

Organisational skills

PC and IT skills

Job description

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About The Role Shop Manager

Location: Foregate Street, Chester, CH HD

Salary: £, per annum

Hours: per week

Contract: 6-month fixed term

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager

A day in the life of a Shop Manager will involve:

1. Leading a team that provides a brilliant shopping experience for your customers.
2. Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
3. Designing the perfect layout and environment that helps connect your customers to our cause.
4. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
5. Representing the British Red Cross to a high standard and embodying our core values.

To be a successful Shop Manager, you’ll need:

• Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
• Proven management skills; you know how to develop and inspire your team.
• An entrepreneurial mindset, able to work towards targets and use your initiative to achieve results.
• Proficiency in PC and IT skills.
• A genuine understanding of and commitment to the British Red Cross cause, with skills to promote the shop as the charity retailer of choice in your community.

The closing date for your application is Tuesday, 11th July.

In return for your commitment and expertise, you’ll get:

• Holidays: Days of annual leave (including bank holidays) plus the option to buy extra days.
• Pension scheme: Up to 5% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities and comprehensive training.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team environment.
• Cycle to Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At the British Red Cross, we pride ourselves on our diverse workforce and an inclusive environment for all staff and volunteers. We are committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We support this through regular data reporting and the support of our internal networks, including Race and Equality Network (REEN), LGBT+ Network, Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Together, we are the world's emergency responders