Shop Manager

TN United Kingdom; Paignton; On-site; Full time

Job summary

An established charity retailer seeks a proactive Shop Manager to lead their Paignton store. In this dynamic role, you will inspire your team to deliver exceptional customer service while driving sales and managing stock processes. With a commitment to community engagement and sustainability, you'll ensure the shop meets high standards of merchandising and health and safety. Join a forward-thinking organization that values its employees with a competitive benefits package, including generous holiday allowances and a supportive work environment. If you have a passion for retail and community service, this is the perfect opportunity for you.

Benefits

27 days holiday rising to 33

Company pension scheme

Staff discount with retailers

Refer a Friend scheme - £250

Enhanced maternity/paternity/adoption pay

Access to Employee support programme

Employee Networks

Qualifications

• Proven experience as a shop manager with retail skills.
• Ability to lead and inspire a team to achieve sales targets.

Responsibilities

• Drive business and sales through effective management and customer service.
• Recruit and train volunteers while maintaining high merchandising standards.

Skills

Retail Management

Customer Service

Team Leadership

Sales Target Achievement

Education

Experience in Retail Management

Tools

Epos System

Job description

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Job Title: Shop Manager

Location: Sue Ryder Charity shop, 37-39 Torbay Rd, Paignton TQ4 6AA

Hours: 37.5 Hours per week over 7 days

Salary: £11.79 per hour + rewards & Benefit Scheme

About Sue Ryder:
Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.

Role Overview:
As a member of the retail team, you’ll help inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also contribute to driving up the income that generates the vital funds necessary to keep our care and support services running.

About You:
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Paignton shop!

Key Responsibilities:

1. Use your skills and retail experience to drive business, push sales and achieve targets.
2. Lead your team to deliver great customer service to our donors and customers.
3. Work with the local community to generate sufficient donated stock to drive sales.
4. Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
5. Set high standards of merchandising and housekeeping, ensuring health and safety is a priority.
6. Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock.
7. Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
8. Manage effective stock processes through the Epos operation.

Competitive Benefits Package:
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 8th August
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting us.