Shop Manager

Rec-Revolution Limited; Newark on Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-owned betting shop is seeking a Retail Betting Shop Manager to lead their team and enhance customer relationships in a fun environment. The role includes overseeing daily operations, ensuring safe practices, and promoting customer loyalty. Successful candidates will have strong customer service skills and enjoy a flexible, sociable workplace. Opportunities for career progression and competitive rewards are offered.

Benefits

Industry leading pay

Opportunities for career progression

Discretionary annual bonus

Refer a friend bonus

Free eye tests

Discounts on VDU glasses

Access to live streamed sports

Flexibility of employment

Qualifications

• Customer service experience is preferred.
• Good numerical skills for cash handling.
• Ability to work flexibly as part of a team.

Responsibilities

• Lead the shop team and promote a customer-friendly environment.
• Build and maintain strong customer relationships.
• Ensure accurate betting and settlement processes.
• Monitor competitor activity for business improvement.
• Maintain a safe working environment.

Skills

Customer interaction

Cash handling

Teamwork

Flexibility

Job description

Jenningsbet - Retail Betting Shop Manager

37.5 Hours over any 5 days from 7 (plus opportunities for paid overtime).

We are looking for a Shop Manager to be part of a team in a fun and engaging betting environment.

Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace.

Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment.

SHOP MANAGER DUTIES DAY-TO-DAY

Your role will be to lead the Shop team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Area Manager who will ensure you are trained with great skills for the job.

SHOP MANAGER RESPONSIBILITIES

• Building customer relationships, in order to create a great shop atmosphere and customer loyalty
• Ensuring company wide campaigns are promoted to our customers
• Accepting bets, accurate settlement, and payment of winning bets
• Monitor the activity of our competitors making sure we're ahead of the game
• To take all possible steps to provide a safe working environment

REQUIREMENTS

• You will love working as part of a flexible team and enjoy the customer interaction element of the role
• Good with numbers and cash handling
• Great personal presentation and time keeping

REWARDS

• Industry leading pay
• Opportunities to progress your Jenningsbet Career
• Salary increase within the first 12 months
• Discretionary annual bonus
• Refer a friend bonus
• Free eye tests and discounts on VDU glasses
• Live sport streamed in shops
• Career progression and Apprenticeship schemes
• Opportunities to attend Race Days and Darts events
• Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance

We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK's largest independent bookmaker.

Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams.

INTERESTED?

Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!