Shop Manager

Salvation Army Trading Company; Morecambe; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a Shop Manager, where you will lead a team dedicated to making a positive impact in the community. This role offers the chance to oversee daily operations, ensure exceptional customer service, and manage donations, all while fostering community partnerships. With a focus on sustainability and inclusivity, this position is perfect for a dynamic leader passionate about developing others. Enjoy fantastic benefits, including a generous holiday entitlement and a supportive work environment. If you're ready to make a difference, we want to hear from you!

Benefits

Virtual GP Service

Comprehensive Pension Scheme

26 Days Holiday Entitlement

Company Sick Pay

25% Discount on Products

Qualifications

• Dynamic leader with a passion for developing others.
• Excellent customer service skills and innovative thinker.

Responsibilities

• Oversee daily shop operations and ensure excellent customer service.
• Lead and motivate staff and volunteers while managing donations.

Skills

Customer Service Skills

Leadership

Community Engagement

Innovative Thinking

Job description

Job Opportunity: Shop Manager at The Salvation Army

Are you passionate about making a difference in your community and seeking a rewarding leadership role? Join The Salvation Army, an award-winning, independently accredited organization committed to caring for people, the environment, and creating a positive impact.

Why Work With Us?

• Recognized as an Outstanding Company by Best Companies Ltd and Charity Retailer of the Year
• Enjoy fantastic benefits including a virtual GP service, a comprehensive pension scheme, and a starting holiday entitlement of 26 days plus bank holidays
• No evening or Sunday work required

About the Role

As a Shop Manager, you will oversee daily shop operations, ensuring excellent customer service, managing donations, and leading a team of staff and volunteers. You will also build community links with local businesses and organizations.

Key Responsibilities

• Lead and motivate staff and volunteers
• Maintain high standards of customer service and shop presentation
• Manage donations, including sorting and preparing items for sale
• Establish and nurture community partnerships

Ideal Candidate

• Resilient, supportive, and enthusiastic
• Excellent customer service skills and innovative thinker
• Dynamic leader with a passion for developing others
• Interested in sustainability and community engagement

Employee Benefits

• Annual leave starting at 26 days plus bank holidays, with options to buy extra leave
• Virtual GP service available 24/7
• Defined Contribution Pension Scheme with company contributions and Life Assurance
• Company sick pay and 25% discount on products
• Focus on wellbeing and professional development

Join Our Team

Be part of a growing organization that values its colleagues and strives to make a positive impact. We support internal growth and promote a culture of respect, inclusivity, and innovation.

If you are committed, caring, and ready to lead a successful charity retail shop, we want to hear from you!