Shop Manager

TN United Kingdom; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization is seeking a Shop Manager to lead their team in Bournemouth. This role involves providing exceptional customer service, managing staff, and achieving financial goals while promoting the British Red Cross cause. Candidates should have retail experience and strong management skills.

Benefits

Annual Leave

Pension Scheme

Flexible Working

Learning & Development

Employee Discounts

Wellbeing Support

Cycle to Work Scheme

Interest-free Season Ticket Loan

Qualifications

• Retail experience at supervisory level required.
• Proven management skills to develop and inspire the team.

Responsibilities

• Lead a team providing excellent shopping experiences.
• Achieve financial targets and manage staff.

Skills

Customer Service

Management

Organizational Skills

Entrepreneurial Mindset

IT Skills

Job description

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About The Role

Job Title: Shop Manager
Job Location: Bournemouth
Salary: £[amount], per annum
Hours: [hours] per week
Contract Type: Permanent

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager

A day in the life of a Shop Manager will involve:

1. Leading a team that provides a brilliant shopping experience for your customers.
2. Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
3. Designing the perfect layout and environment that helps connect your customers to our cause.
4. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
5. Representing the British Red Cross to a high standard and embodying our core values.

To be a successful Shop Manager, you’ll need:

1. Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
2. Proven management skills to develop and inspire your team.
3. An entrepreneurial mindset to work towards targets and use your initiative to achieve results.
4. Proficiency with PC and IT skills.
5. A genuine understanding of and commitment to the British Red Cross cause, with the ability to promote the shop as the charity retailer of choice in your community.

The closing date for applications is on the 6th of June. Please note, we reserve the right to close applications early, given high volume.

In return for your commitment and expertise, you’ll get:

• Holidays: [number] days annual leave (including bank holidays) + option to buy extra days.
• Pension scheme: Up to [percentage]% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle to Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all staff and volunteers. We are committed to allowing our teams to bring their true selves to work without fear of discrimination. We do this through regular data reporting and the support of our internal networks, including the Race and Equality Network (REEN), LGBT+ Network, Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Connecting human kindness with human crisis