Shop Manager

Location: BrixtonContract: Full TimeSalary: £32,629 p.a. + bonusPosition: Shop ManagerEmployer: TraidReporting to: Retail Area ManagerApplyThe Role: Traid is looking for a Store Manager who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. Traid’s Store Managers are responsible for all aspects of staffing, product, customer satisfaction and creating a great and productive place to work. It is crucial that you have a passion for second-hand clothes, fashion brands and charity retail.Traid is a London living wage employer who loves to promote staff to senior positions from within.Find out more about Traid here.Key Responsibilities:

• Create a great place for people to shop and work.
• Manage all aspects of the shop team, from recruiting and training, to arranging rotas, and keeping everyone upbeat and productive.
• Support and train staff to provide the best customer service.
• Set and achieve ambitious retail targets.
• Help ensure Traid has the best second-hand clothes on the high street.
• Oversee product balance, including feedback to Traid’s warehouse, managing delivery quotas, selecting stock, optimising pricing and merchandising the shop floor.
• Work with the Marketing and Communications team on impactful new ideas, in-store events and activity, social media content and initiatives that support Traid’s values.
  
  

Essential Skills and Experience:

• Management experience in a busy retail outlet.
• Commercially aware, with a record of achieving great sales targets.
• A passion for second-hand retail and solid knowledge of the market.
• Strong communications skills.
• Ability to “roll-up sleeves” and get stuck into the busy world of charity retail.
• Ability to mentor staff and promote a team-working environment.
• Knowledge and love of fashion and trends.
  
  

Employee Benefits at Traid:

• Staff discount
• Bonus scheme
• Access to our Employee Assistance Programme