Shop Manager

Oxfam; Faversham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading charity organization seeks a motivated Shop Manager for their Faversham location. This role involves leading a team of volunteers, ensuring excellent business operations, and engaging the community while maintaining high standards. The ideal candidate is a strong leader with excellent communication skills and a passion for making a difference.

Qualifications

• Comfortable working in a volunteer environment, able to delegate tasks effectively.
• High standards and a strong drive to achieve results.

Responsibilities

• Motivate teams and create a safe and energised work environment.
• Attract new supporters daily and oversee shop operations.
• Work weekends as required.

Skills

Leadership

Communication

Commercial Awareness

Creativity

Job description

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Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam is a member of 21 organizations working together with partners and local communities in the areas of humanitarian, development, and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are guided by our values of empowerment, accountability, and inclusiveness, and focus on making as much money as possible.

The Role of our Shop Managers

Commercially aware and constantly seeking new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results, and are accountable for their business.

The role of the shop manager is empowered, varied, busy, and offers the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most tasks within the shop, including running the shop in the manager’s absence.

Often the only paid staff member, our managers are comfortable in this environment, enjoy working with others, and excel at delegating to their teams. They are excellent communicators, creative, and always look for opportunities to attract new supporters daily.

Please note: this role requires weekend working.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any unwanted behaviour at work, including sexual harassment, exploitation, abuse, lack of integrity, and financial misconduct; and promoting the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We prioritize recruiting only those who share and demonstrate our values and commitment.