Shop Manager

British Red Cross; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading charitable organisation is looking for a Shop Manager in Freshwater, Isle of Wight. You will lead a team to provide excellent customer service and achieve financial targets. The ideal candidate should have supervisory retail experience and a passion for the charity's cause. This role offers various benefits, including flexible working and personal development opportunities.

Benefits

Holidays: days annual leave + option to buy extra days

Pension scheme: Up to % contributory pension

Flexible working opportunities

Wide range of career opportunities

Access to mental health and wellbeing assistance

Support for cycling to work

Interest-free commuting loan

Qualifications

• Ability to motivate and develop a team.
• Comfort with organisational and cash handling duties.
• Initiative to achieve targets.

Responsibilities

• Lead team to provide an excellent shopping experience.
• Coordinate activities behind the scenes.
• Design shop layout and environment.
• Manage financial targets and staff induction.

Skills

Retail experience at supervisory level

Outstanding customer service

Proven management skills

Proven IT skills

Job description

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About The Role Shop Manager

Location: Freshwater, Isle of Wight

Hours: per week

Contract: Permanent

Salary: £, per annum

Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful.” - Nada, Shop Manager

A day in the life of a Shop Manager will involve:

1. Leading a team that provides a brilliant shopping experience for your customers.
2. Working on the shop floor, coordinating activity “behind the scenes”, no two days are the same.
3. Designing the perfect layout and environment that helps connect your customers to our cause.
4. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
5. Representing the British Red Cross to a high standard and embodying our core values.

To be a successful Shop Manager, you’ll need:

1. Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
2. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
3. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
4. To know your way around a PC and have proven IT skills experience.
5. To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.

The closing date for your application is on Monday 7th August. Please note we reserve the right to close the advert early, given high volume of applications.

In return for your commitment and expertise, you’ll get:

1. Holidays: days annual leave (including bank holidays) + option to buy extra days.
2. Pension scheme: Up to % contributory pension.
3. Flexible working: We do our best to accommodate your preferred work style.
4. Learning & Development: Wide range of career opportunities + comprehensive learning.
5. Discounts: Access to Blue Light Discount Card and employee benefits platform.
6. Wellbeing Support: Access to mental health and wellbeing assistance.
7. Team Working: Support our mission in a collaborative team.
8. Cycle to Work: Lease a bicycle through the scheme.
9. Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Together, we are the world's emergency responders