Shop Manager

The Air Ambulance Service; Daventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading organization dedicated to lifesaving is seeking a Shop Manager for their Daventry Clothing Shop. This role combines sales management and team leadership, requiring strong customer service and people management skills. You will lead the shop's daily operations, ensuring profitability while creating an engaging environment for customers and staff.

Benefits

Enhanced annual leave

Enhanced sick pay

Life assurance

Access to Employee Assistance Programme

Qualifications

• Demonstrated effective people management experience.
• Proven customer care skills.
• Ability to understand issues related to working with volunteers.

Responsibilities

• Maximize sales and profits of the shop.
• Guide and manage a team of employees and volunteers.
• Ensure excellent customer service and a welcoming atmosphere.

Skills

People Management

Customer Care

IT Skills

Creativity

Job description

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The Air Ambulance Service provided pay range

This range is provided by The Air Ambulance Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Join Our Lifesaving Team

Shop Manager

Location: Daventry, Northamptonshire

Full Time: 40 hours

We're Looking for a Driven Shop Manager to Join our Daventry Clothing Shop.

If you’re a retail expert looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

Job Purpose:

To maximise sales and profits of your shop. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. Running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.

What You’ll Be Doing:

• Maintaining the day-to-day operation of the shops
• Planning and managing deliveries and collections
• Operating the agreed stock rotation system and pricing structure
• Ensuring an efficient back-room operation
• Delivery of budgeted sales targets and maximising profit
• Providing and promoting excellent customer service
• Creating a welcoming atmosphere for customers and the shop team
• Creating a store layout that in line with brand guidelines.
  
  

What We’re Looking For:

• Able to demonstrate effective people management experience
• Collaborative approach to achieving departmental and wider organisational objectives
• Confidence in talking about the work of the organisation
• Ability to understand issues related to working with volunteers
• Proven customer care skills
• IT skills and business online experience
• Understanding of financial and numerical information
• Experience in cash handling and online stock control
• Creativity and flair for presenting items
• Ability to keep up with retail trends and use initiative for positive results.
  
  

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
  
  

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

What’s In It For You:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
  
  

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us keep our helicopters flying and saving lives.

The role is subject to a Basic DBS check.

___________________________________________________________________________________________

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

• Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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