Shop Manager

Greggs Plc; City of Westminster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular bakery chain in the UK is seeking a Shop Manager to lead and motivate the team, ensuring excellent customer service and maintaining shop standards. The role involves responsibilities such as recruitment and training, alongside hands-on food preparation. The position offers competitive pay and various employee benefits including discounts, paid breaks, and a pension scheme.

Benefits

Competitive pay plus commission

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Shopping discounts

Responsibilities

• Lead the team to deliver amazing results and maintain the excellent standards of the shop.
• Drive high performance through recruitment, training and development.
• Keep a close eye on things like wage controls and customer service standards.
• Get involved in food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Job description

Overview

About the roleJoin us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:

Responsibilities

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming

Benefits

• Competitive pay plus commission
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing