Shop Manager

Grafter; Aylesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Grafter is seeking a Shop Manager for a short-term role in Aylesbury to oversee daily operations and ensure exceptional customer service. The role involves staff management and driving sales targets, engaging directly on the Grafter platform. The position offers a chance to lead in a dynamic retail environment with a start date of 28/07/2025.

Qualifications

• Experience in retail management is preferred.
• Strong interpersonal skills for customer interactions.
• Ability to lead and motivate a team.

Responsibilities

• Oversee daily shop operations and ensure profitability.
• Manage staff including hiring, training, and evaluation.
• Handle customer complaints and ensure satisfaction.

Skills

Customer Service

Staff Management

Operational Efficiency

Job description

Grafter is hiring for a range of contract and short-term jobs across the UK. We currently have a client looking to fill a role with the following description: 'The Shop Manager is responsible for overseeing the daily operations of the shop, ensuring efficient functioning, profitability, and high levels of customer satisfaction. The Shop Manager will manage staff, handle customer complaints, and implement strategies to achieve sales targets.

Key Responsibilities:

Manage Daily Operations: Oversee the opening and closing routines, ensuring the shop runs smoothly and efficiently.

Staff Management: Hire, train, supervise, and evaluate employees. Prepare work schedules and address employee concerns.

Customer Service: Ensure exceptional customer service by setting criteria for staff and handling customer complaints professionally.
'.You would be engaged, managed and paid by the employer, using the Grafter platform. Start Date: 28/07/2025 Duration: 20 Days days