Shop Assistant - Ivybridge

TN United Kingdom; Ivybridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is expanding its Ivybridge shop and seeks a passionate individual to support the manager and team. This role involves driving sales, managing costs, and providing excellent customer service in a fast-paced retail environment. With a hands-on approach, you’ll collaborate with volunteers and staff to enhance the shopping experience while ensuring operational efficiency. The company values its employees, offering generous leave and health benefits. If you thrive in teamwork and are eager to make a difference, this opportunity is perfect for you.

Benefits

7 weeks annual leave

Cash back health plan

Training and development opportunities

Qualifications

• Experience in customer service and retail.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the Shop Managers to increase sales and profitability.
• Provide superb customer care and motivate the team.

Skills

Customer Service

Retail Experience

Team Collaboration

Job description

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Have you ever wondered what happens behind the scenes in Charity shops? Do you have a passion for giving great customer service with knowledge of fashion or homeware retailing? Do you possess a can do attitude and thrive working in a fast pace environment that can support an experienced manager alongside a team of volunteers of all ages and capabilities? Whether you’re looking at reducing the amount of working days you currently do or just starting out in retail, if this sounds right up your street then this may be the position for you, as we are expanding our Ivybridge shop! Along with our current stock package, the store will be well stocked with furniture and a range of our new mattresses and divan bases.

We are looking for an individual that will support our manager and team of paid staff and volunteers at our fast-paced store to drive sales and manage costs to maximise profit. The shop sells a wide variety of donated items with an emphasis on furniture and new goods.

With a hands on approach, you will support the Shop Managers to increase sales and profitability, provide superb customer care and motivate the team including volunteers. You must have customer service/retail experience and be able to work within a team environment. There will be a requirement to carry out relevant administration to include completing paperwork associated with volunteer induction, staff rotas and banking procedures.

As a staff member of St Luke’s, you will receive an attractive employment package which includes 7 weeks’ annual leave inc. bank holidays (pro-rata) and membership to a cash back health plan. St Luke’s Hospice has a reputation as an employer of distinction and choice, we stand out as an employer who values it’s staff and provides opportunities for training and development.

St Luke’s are committed to equality of opportunity, to being fair and inclusive, and to being a place where everyone can bring their whole selves to work. We therefore particularly encourage applications from candidates who are likely to be underrepresented in St Luke’s workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQ+ people.

Please note St Luke's Hospice Plymouth does not possess a license to sponsor individuals to work in the United Kingdom.

Closing Date: 13 May 2025
1st Interview Date: 16 May 2025
2nd Interview Date: 21 May 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.