Shop Assistant (Harbour Road, Inverness)

Highland Hospice; Inverness; On-site; GBP 24,000 - 29,000; Part time

Job summary

An established industry player is seeking a passionate Shop Assistant to join their team. This role involves supporting the Shop Manager in daily operations, ensuring exceptional customer service, and maintaining shop presentation. You will work closely with volunteers, fostering a collaborative environment while managing stock and enhancing the shopping experience. With a commitment to diversity and employee well-being, this organization offers a range of benefits, including generous holiday entitlements, flexible working arrangements, and a supportive workplace culture. Join a team that values individuality and is dedicated to making a difference in the community.

Benefits

10% discount in Charity Shops

Health benefits reimbursement

Employee assistance program

Generous holiday entitlement

Flexible working arrangements

Pension with contribution matching

Death in Service Benefit

Qualifications

• Be a people person who loves exceptional service!
• Take great pride in what you do.
• Enjoy working as part of a team.

Responsibilities

• Assist the Shop Manager with daily operations and volunteer management.
• Ensure high standards of customer care and shop presentation.
• Sort, steam, and price incoming stock.

Skills

Exceptional customer service

Teamwork

Fast-paced environment adaptability

Job description

Salary: £24,638 (pro-rata)

Hours: 15 hours / week (part-time) includes weekends

Holiday: 35 days per annum (including public holidays) (pro-rata)

Sponsorship:not applicable for this vacancy

Closing date: 28 May 2025

A DAY IN THE LIFE OF A Shop Assistant

What you'll be doing...

Reporting to the Shop Manager, you can expect your working day to include the following:

• As a shop assistant you will help the shop manager with the day-to-day operations of the shop and volunteers, enabling the shop to operate effectively and achieve its maximum trading potential.
• You will work with volunteers to ensure that high standards of customer care are achieved at all times.
• You will work with the volunteers to sort, steam and price incoming stock to ensure that the shop floor stock levels are maintained.
• You will maintain a high standard of presentation in the shop through effective layout, display and window dressing.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Shop Assistant you will need the following qualities and skills:

• Be a people person who loves exceptional service!
• Take great pride in what you do.
• Love working as part of a team.
• Enjoys being busy and working within a fast paced environment.

WHAT WE OFFER

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• 10% discount throughout all of our 15 Charity Shops.
• Access to a wide range of health benefits and services via HSF flexible schemes which can reimburse you up to 100% for a wide range of health care costs.
• Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
• Generous holiday entitlement with a buy more or sell some option
• Flexible working arrangements
• Pension with addition contribution matching and Death in Service Benefit

Plus access to many more schemes and enhanced benefits.

EQUAL OPPORTUNITIES

Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

This post is not subject to a Disclosure/PVG check.

Informal enquiries can be made to Carol Ross, Shop Manager on01463 243132or [e-mail]