Shop Assistant

QUINTESSENTIAL BRANDS UK GROUP LTD; Tideswell CP; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Healthcare cash plan

Employee assistance programme

Pension scheme

Job summary

Holdsworth Foods is seeking a part-time Shop Assistant for our Tideswell shop to help maintain stock, replenish shelves and serve customers in a friendly, efficient manner.

You will work Saturdays 8.00am to 1.00pm, with occasional cover during holidays, earning £12.75 per hour. The role requires strong customer service, a till/training in stock systems and a team-oriented approach in a busy retail environment.

Qualifications

• Friendly, approachable with excellent customer service.
• Confident using till and handling payments.
• Comfortable with stock ordering systems and basic computer use.
• Ability to maintain shelf presentation and merchandising.

Responsibilities

• Greet customers and process transactions accurately at the till.
• Place and manage customer orders and stock requests.
• Monitor stock levels and ensure accurate records are kept.
• Keep shelves and displays clean, stocked and well-presented.
• Maintain hygiene and food-safety standards in the shop.

Skills

Customer service

Till operation

Stock ordering

Merchandising

Communication

Stock system

Tools

Till system

Stock ordering system

Job description

• Location The Mill, Manchester Road,Tideswell, SK17 8LN,United Kingdom

Contact information

• Contact Name Mel Weatherhead
• Contact Phone [phone]
• Contact Email [e-mail]

Description

Holdsworth Foods is one of the UK’s largest independent foodservice distributors. We have a real passion for what we do and our business is built on the quality of service we provide. Our head office is based in the beautiful village of Tideswell near Buxton with depots across the country.

We are currently seeking a Part-Time Shop Assistant to join our friendly team in our Tideswell shop, which is open to the public.

This is a customer-facing role where you’ll be responsible for maintaining stock levels, replenishing shelves, and serving customers. Providing excellent customer service will be at the heart of everything you do.

• 8.00am to 1.00pm on Saturday with the flexibility to provide cover for staff holidays in the week.
• £12.75 per hour
• Flexibility to work additional hours to cover staff absence when required

Key Responsibilities:

• Customer Service & Sales: Greet customers in a friendly and professional manner, assist with enquiries, and process transactions accurately using the till to ensure a smooth and efficient shopping experience.
• Stock Ordering: Place and manage customer orders as required, ensuring requests are handled promptly and efficiently.
• Stock Control: Monitor and maintain stock levels using the rolling stock ordering system, identifying when replenishment is needed and ensuring accurate records are kept.
• Merchandising & Presentation: Keep shelves, displays, and freezers fully stocked, clean, and attractively presented to maximise customer appeal and support sales.
• Hygiene & Compliance: Adhere to all hygiene, health, and food safety standards, ensuring the shop environment remains safe, clean, and compliant with regulations at all times.

About You:

• Friendly and approachable with excellent customer service skills
• Strong interpersonal and communication skills
• Confident in using a till and handling payments
• Computer literate and comfortable with stock ordering systems
• You must be prepared to collect orders from the coldstore on occasions

Working for Holdsworth Foods, you can expect to join a loyal team and a company which prides itself on service. We provide a staff discount on our amazing products, a healthcare cash plan, employee assistance programme and a pension scheme.