Shop Assistant

AVS Newcastle ltd; Royal Leamington Spa; On-site; GBP 23,000; Part time

Job summary

AVS Newcastle ltd is seeking a passionate Shop Assistant to join their team in Royal Leamington Spa. In this role, you will assist in running a customer-focused shop, ensuring a positive shopping experience while supporting the mission of the British Red Cross. If you have retail experience and a desire to provide excellent customer service, apply now for this part-time position!

Benefits

36 days annual leave including bank holidays

Up to 6% contributory pension scheme

Flexible working arrangements

Wide range of career development opportunities

Access to discounts via Blue Light Discount Card

Support for mental health and wellbeing

Cycle2Work scheme to lease a bicycle

Interest-free season ticket loan

Qualifications

• Previous experience in a retail environment is required.
• Strong communication skills and a passion for excellent service.
• Ability to anticipate customer needs and delight them.

Responsibilities

• Assisting the shop manager to run a customer-focused shop.
• Creating a brilliant shopping environment and excellent customer experience.
• Operating the till and creating striking displays.

Skills

Customer Service

Communication

Retail Experience

Job description

Location: Leamington Spa

Salary: £22,932 per annum, pro rata

Hours: 14 per week (2 days per week)

Contract: Permanent

Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness!

Why work for the Red Cross?

"The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis" - Deborah, Shop Manager

A day in the life of a Shop Assistant will involve:

• Assisting the shop manager to run a customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
• Working confidently on the shop floor as the first point of contact for customers, operating the till, and creating striking displays.
• Sorting stock and preparing items for display behind the scenes.

To be a successful Shop Assistant, you'll need:

• Previous experience in a retail environment and confidence handling money.
• Strong communication skills and a passion for providing excellent customer service.
• A commercial mindset with an understanding of hitting targets.
• An ability to anticipate customer needs and delight them with your service.

The closing date for applications is 23:59 on 1st July 2025.

In return for your commitment and expertise, you'll get:

• 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Wide range of career development and learning opportunities.
• Access to discounts via Blue Light Discount Card and employee benefits platform.
• Support for mental health and wellbeing.
• Collaborative team environment.
• Cycle2Work scheme to lease a bicycle.
• Interest-free season ticket loan for commuting expenses.

At The British Red Cross, we value diversity and inclusivity, ensuring all staff and volunteers can bring their true selves to work. We support this through regular data reporting and various employee networks, including Race and Equality, LGBT+, Disability and Wellness, Gender, Carers, and Young Staff Networks.

Together, we are the world's emergency responders