Shop Assistant

British Red Cross; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charity organization is looking for a Shop Assistant to join their team in Dundee. The role involves assisting with daily shop operations, providing exceptional customer service, and creating a welcoming shopping environment. Successful candidates will have retail experience, strong communication skills, and a passion for helping others. This position offers flexible working hours and various perks including an employee benefits platform.

Benefits

Holidays: days annual leave

Pension scheme

Flexible working

Learning & Development opportunities

Employee discounts

Wellbeing support

Team working environment

Cycle to Work scheme

Season ticket loan

Qualifications

• Previous experience in a retail environment with confidence in handling money.
• Strong skills in providing excellent customer service.
• Ability to anticipate and meet customers' needs.

Responsibilities

• Assist the shop manager in running a customer-focused shop.
• Create a brilliant shopping environment for an excellent customer experience.
• Operate the till and create striking displays.
• Sort stock and prepare items for display.

Skills

Retail experience

Strong communication skills

Customer service

Commercial awareness

Job description

About The Role Shop Assistant

Location: Reform Street, Dundee

Hours: No fixed hours

Contract: Casual

Salary: £ per hour

Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness! Why work for the Red Cross? “The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis” - Deborah, Shop Manager.

What does a day in the life of a Shop Assistant involve?

1. Assisting the shop manager to run a customer-focused shop that is the 'window of the British Red Cross' on the high street.
2. Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
3. Confidently working on the shop floor, being the first point of contact for customers, operating the till, and creating striking displays.
4. Being responsible for sorting stock and preparing items for display, behind the scenes.

What does it take to be a successful Shop Assistant?

• Previous experience of working in a retail environment and confidence in handling money.
• Strong communication skills, thriving on providing excellent customer service and enjoying meeting different people.
• A commercial savvy mindset, with a grasp of hitting targets.
• An ability to anticipate and meet each customer's needs and delight them with the service provided.

The closing date for your application is Sunday 20th August. Early application is encouraged as we reserve the right to close the advert early.

In return for your commitment and expertise, what will you get?

• Holidays: days annual leave (including bank holidays) + option to buy extra days.
• Pension scheme: Up to % contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle to Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all staff and volunteers. We are committed to allowing our teams to bring their true selves to work without fear of discrimination. We support this through regular data reporting and the backing of our internal networks such as the Race and Equality Network (REEN), LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.

Together we are the world's emergency responders.